Motor Claims Handler - Third Party

Red Dot Search UK Limited; Belmont; Hybrid; GBP 24,000 - 29,000; Full time

Job summary

A recruitment agency seeks a Motor Claims Handler to manage third-party claims in a full-time or part-time capacity. The role offers a structured training path and a supportive team environment. Candidates need motor claims experience and strong customer service skills. The salary ranges from £24,150 to £29,000, dependent on experience, with perks like holiday allowances, a contributory pension, and a cycle to work scheme.

Benefits

Support with industry qualifications

Holiday allowance that increases with service

Birthday day off

Contributory pension

Casual dress + free branded clothing

Cycle to Work scheme

Performance bonuses

Qualifications

• Experience in motor claims handling, ideally with third-party experience.
• Strong customer service and communication skills are essential.
• Ability to learn new IT systems confidently.

Responsibilities

• Manage third-party vehicle damage and property claims.
• Communicate effectively with customers and stakeholders.
• Perform liability checks and investigations to support claims.

Skills

Motor claims experience

Customer service skills

Communication skills

IT skills

Attention to detail

Education

GCSE English & Maths (C / 4 or above) or equivalent

CII qualification (or desire to obtain)

Job description

Motor Claims Handler - Third Party

Full-time or Part-time | Permanent

Egerton, Bolton | £24,150 - £29,000 depending on experience

Monday-Friday, 9am – 5pm | Flexible working available

If you've worked in motor claims and want to build deeper experience in Third Party handling, this role offers a structured path, excellent support, and a friendly environment.

What You'll Be Doing

• Managing third‑party vehicle damage and property damage claims
• Prioritising your own caseload and keeping all parties updated
• Completing early‑stage liability checks and investigations
• Liaising with insurers, suppliers, and accident management companies
• Providing an excellent service to customers and partners
• Spotting and reporting any potential fraud
• Working closely with colleagues to keep claims moving smoothly

What You'll Need

• Motor claims experience (TP/credit hire experience helpful but not essential)
• Strong customer service and communication skills
• Good IT skills and confidence learning new systems
• Ability to multitask and work accurately
• Great attention to detail and active listening skills
• CII qualification or desire to work towards it (fully supported)
• GCSE English & Maths (C / 4 or above) or equivalent

What's On Offer

• Salary from £24,150 to £29,000 depending on experience
• Support with industry qualifications
• Holiday allowance that increases with service
• Birthday day off and seasonal shopping half‑day
• Holiday sell scheme
• Contributory pension
• Casual dress + free branded clothing
• Free parking
• Cycle to Work scheme
• Performance bonuses for going above and beyond
• Supportive team culture and on‑site wellbeing resources

If you're looking for a solid next step in motor claims, this role gives you the training, support and long‑term progression you need.