Change Management Manager jobs in United States

Alternatively, Grant Thornton

At Grant Thornton we do things differently - looking to the future, driving ambitious growth and pioneering positive change in our industry. Providing audit, tax and advisory services, we empower clients through strategic insight, curiosity, and genuine partnership. And we empower our people with real opportunity, an inclusive culture and work life balance. A true alternative.

With over 5,000 people in the UK, and a presence in 150 global markets, we're on an ambitious journey, from great to exceptional, and we need the best people to help us achieve our potential. And with that comes the opportunity to help redefine what our industry looks like, and what you want from your career.

Senior Manager, CDD Policy & Advisory

New Ground won't break itself

Every day our teams help people in businesses and communities to do what is right and achieve their goals.

The Financial Crime team, led by the firm’s MLRO, provides oversight and support to the firm on managing financial crime risk and compliance.

Reporting to the Head of Client Due Diligence Policy & Advisory. The team leads on the development, maintenance, and implementation of our CDD policy and standards, ensuring our CDD framework is robust, risk-aligned, and operationally efficient while meeting regulatory expectations. The team also leads the training strategy for the CDD team and supporting a professional approach to client outreach, helping drive consistency, quality, and client experience.

This is a senior role requiring deep subject matter expertise and strategic thinking. The role will support ongoing change on CDD and wider onboarding.

Note: The original description describes responsibilities across policy development, advisory support, training strategy, and change management in CDD. These elements are reflected in the sections below.

• Contribute to development, maintenance, and implementation of CDD policy and standards; ensure the framework is robust, risk-aligned, and regulatory compliant.
• Provide advice and make decisions on complex corporate/entity due diligence within UK regulated firms.
• Design and lead training and capability-building initiatives related to CDD.
• Draft, implement, and manage policy, standards, and guidance documents; influence senior stakeholders.
• Support CDD transformation initiatives and ongoing onboarding changes.

Knowing you’re right for us

The minimum criteria you’ll need is extensive experience at Manager / Senior Manager level in :

• CDD/AML Policy roles in UK regulated firms, with experience around providing advice and making decisions on complex corporate / entity related due diligence.
• Deep understanding of global CDD/KYC regulatory frameworks, industry best practices and technology including automation and AI.
• Strong track record of drafting, implementing, and managing policy, standards and guidance documents.
• Experience designing and leading training and capability-building initiatives related to CDD.
• Experience of influencing senior stakeholders.
• Proven success in managing and supporting change including supporting CDD transformation initiatives.

Embracing uniqueness, the culture at Grant Thornton thrives on the contributions of all our people; we never settle for what is easy, we look beyond to deliver the right thing, for everyone. Building an inclusive culture, where we value difference and respect our colleagues helps our people to perform at the best of their ability and realise their potential.

Our open and accessible culture means you’ll interact with leaders who are interested in you and everything you bring to our firm. The things that set you apart, we value them. That’s why we give you the freedom to bring your whole self to work and pursue your passions inside and outside of work.

Life is more than work. The things you do, and the people you’re with outside of work matter, that’s why we’re happy to look at flexible working options for all our roles, and we’ll always do our best to keep your work and life in balance.

The impact you can make here will go far beyond your day job. From secondments, to fundraising for local charities, or investing in entrepreneurs in the developing world, you’ll be giving back to society. It’s that drive to do the right thing that runs through our every move, grounded in our firm’s values – purposefully driven, actively curious and candid but kind.

We’re looking for people who want to contribute, spark fresh ideas and go beyond expectations. People who want to be able to proudly do what’s right, for the firm, our clients, our people and themselves. It’s how it should be.