Vehicle Claims Specialist - Hybrid & Career Growth
ACTIVATE GROUP LIMITED
Peterborough
Híbrido
GBP 40.000 - 60.000
Jornada completa
Hace 5 días
Sé de los primeros/as/es en solicitar esta vacante
Descripción de la vacante
A leading claims management company in the United Kingdom is seeking a Technical Claims Handler to manage vehicle claims from customers. The ideal candidate will excel in customer service, handle a high volume of calls, and ensure that all service level agreements are met or exceeded. The role offers hybrid working post-training, competitive salary, and numerous benefits including health cash plans and enhanced parental pay.
Servicios
33 days holiday (including bank holidays)
Personal health cash plan
Enhanced maternity / paternity / adoption pay
Life assurance: three times basic salary
Free breakfasts and fruit
Birthday surprise for everybody
Responsabilidades
Manage vehicle claims from a range of customers.
Make outbound and receive inbound calls to and from customers.
Using bespoke software to record and maintain information related to each claim.
Manage own workload and prioritize assigned claims.
Provide accurate updates to team managers and customers as required.
Ensure that all Service Level Agreements (SLAs) are met and exceeded.
Collaborate to achieve an optimal repair journey.
Conocimientos
Excellent customer service skills
Ability to handle a high volume of calls daily
Excellent written and verbal communication skills
Able to manage own time and workload
Experience in a target driven and fast-paced environment
Experience within the insurance and claims industry
Descripción del empleo
A leading claims management company in the United Kingdom is seeking a Technical Claims Handler to manage vehicle claims from customers. The ideal candidate will excel in customer service, handle a high volume of calls, and ensure that all service level agreements are met or exceeded. The role offers hybrid working post-training, competitive salary, and numerous benefits including health cash plans and enhanced parental pay.
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.