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Are you looking for an exciting new opportunity? Join a fully certified professional services organisation established in 2013, delivering IT excellence to defence, government, and public sector clients across the UK. With extensive expertise in deploying networking and data solutions within highly regulated environments, the firm specialises in Networks & Communications, Data Solutions, and Performance Management.

They are currently seeking for a skilled Junior Splunk Consultant to join the growing team. If you would like to learn more about this opportunity, feel free to reach out and apply today!

Key Responsibilities:

• Assist in understanding customer requirements and aligning them with appropriate technology solutions.
• Participate in regular customer meetings to gather feedback and ensure high levels of satisfaction.
• Identify, analyse, and resolve technical issues related to technology platforms and solutions.
• Escalate complex problems to senior consultants while ensuring timely communication with customers.
• Conduct basic testing to validate system functionality and compatibility with customer requirements.
• Ensure upgrades and implementations do not disrupt existing systems.
• Collaborate with the team to share insights and best practices.
• Participate in internal knowledge transfer sessions to develop a strong understanding of processes and tools.
• Maintain accurate and thorough documentation of project progress, configurations, and troubleshooting steps.
• Contribute to user guides and FAQs for both internal and external audiences.
• Provide clear and effective communication to both technical and non-technical stakeholders.
• Provide consistent updates to customers and the internal team.

Required Skills/Qualifications:

• SC Clearance is essential.
• Certified Splunk Cloud/Enterprise Admin.
• Understanding of data analytics tools, dashboards, and reporting platforms. Experience administering Splunk Enterprise or Cloud environments is essential. Knowledge of similar data technologies is desirable.
• Ability to diagnose and resolve technical issues effectively.
• Strong verbal and written communication skills.
• Experience in maintaining strong client relationships.
• Ability to create clear, concise, and structured technical documentation.

Benefits:

• Opportunity to work with a diverse range of UK-cleared customers.
• Career growth within a rapidly expanding company.
• Continuous learning and development opportunities.
• A supportive and collaborative work environment.

Salary:

• Up to £55,000 base salary + 10% performance bonus