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School IT Technician
Job summary
A prestigious educational institution in Cambridge is seeking an IT Technician to join their School-wide IT team. This role involves providing first contact support for IT in computing and AV, particularly suited for someone already familiar with university systems. Key requirements include strong customer service skills, good interpersonal abilities, and an understanding of various operating systems. The position offers a chance to enhance IT skills while contributing significantly to the team's success.
Qualifications
- Experience in IT support within the academic setting.
- Understanding of University systems.
- Ability to work well in a team.
Responsibilities
- Serve as the first point of contact for IT support.
- Provide efficient computing and AV support.
- Support several institutions within the School.
Skills
Education
The School of Arts and Humanities is seeking an IT Technician to join the School-wide IT team. The team provides a friendly and efficient support service to institutions as well as complementing local IT resources. You would be the first point of contact for IT support in all aspects of computing and AV.
This role would suit someone who is already working in IT at the University of Cambridge and understands the University systems. We are seeking someone with strong customer service skills and experience, good interpersonal skills, and the ability to work well in a team. An understanding of a range of operating systems including Windows, Mac, Android, and iOS clients is essential. You should be educated to A-Level standard or with equivalent understanding and skills.
This role offers you an opportunity to develop your skills and knowledge in IT and customer service, while contributing to the success of the IT Team.
The School of Arts and Humanities consists of eight faculties and three other institutions with 650 staff members. The IT Technicians work across the School supporting several institutions including, Modern & Medieval Languages and Linguistics, Classics, AMES, and Divinity. There will also be opportunities for you to work with other faculties and services within the University.
The closing date for applications is midnight (GMT) on Sunday 8th March 2026. If you have any questions about this vacancy or the application process, please contact the School IT Team Manager, Andy Kingsley ajk202@cam.ac.uk. Questions on the application process should be directed to the School\'s HR Team on sahhr@admin.cam.ac.uk.
To apply online for this vacancy and to view further information about the role, please click the 'Apply' button above.
Please quote reference GA48524 on your application and in any correspondence about this vacancy.
The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.
The University has a responsibility to ensure that all employees are eligible to live and work in the UK.
£27,319 to £31,236 per annum
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.