Campus IT Technician: Frontline Computing & AV Support

University of Cambridge; Cambridge; On-site; GBP 27,000 - 32,000; Full time

Job summary

A prestigious educational institution in Cambridge is seeking an IT Technician to join their School-wide IT team. This role involves providing first contact support for IT in computing and AV, particularly suited for someone already familiar with university systems. Key requirements include strong customer service skills, good interpersonal abilities, and an understanding of various operating systems. The position offers a chance to enhance IT skills while contributing significantly to the team's success.

Qualifications

• Experience in IT support within the academic setting.
• Understanding of University systems.
• Ability to work well in a team.

Responsibilities

• Serve as the first point of contact for IT support.
• Provide efficient computing and AV support.
• Support several institutions within the School.

Skills

Customer service skills

Interpersonal skills

Understanding of operating systems

Education

A-Level or equivalent

Job description

A prestigious educational institution in Cambridge is seeking an IT Technician to join their School-wide IT team. This role involves providing first contact support for IT in computing and AV, particularly suited for someone already familiar with university systems. Key requirements include strong customer service skills, good interpersonal abilities, and an understanding of various operating systems. The position offers a chance to enhance IT skills while contributing significantly to the team's success.