Dynamic IT Support Technician for Growth Teams

GBV Ltd; Stockport; On-site; GBP 30,000 - 40,000; Full time

Job summary

A growing technology firm in Stockport is seeking an enthusiastic Support Analyst. The role involves providing IT infrastructure support, resolving service requests, and ensuring customer satisfaction. Key skills include knowledge of Windows Desktop, Exchange O365, and Active Directory. The ideal candidate will possess strong problem-solving abilities and a desire to learn new technologies. This position offers the chance to work in a dynamic environment and may require travel to satellite offices.

Qualifications

• Experience with Windows Desktop environments (7, 10).
• Understanding of Exchange O365 and Active Directory.
• Experience in LAN & WAN support and Microsoft Office 365.

Responsibilities

• Provide Infrastructure implementation support across the Group.
• Assist in resolving support requests and ensure customer satisfaction.
• Meet continuous service delivery demands for both offices and remote users.

Skills

Windows Desktop 7, 10

Exchange O365

Active Directory

LAN & WAN support

Microsoft Office 365

Configuration/installation of desktop systems

Troubleshooting network/user connectivity issues

Awareness of ITIL principles

Job description

A growing technology firm in Stockport is seeking an enthusiastic Support Analyst. The role involves providing IT infrastructure support, resolving service requests, and ensuring customer satisfaction. Key skills include knowledge of Windows Desktop, Exchange O365, and Active Directory. The ideal candidate will possess strong problem-solving abilities and a desire to learn new technologies. This position offers the chance to work in a dynamic environment and may require travel to satellite offices.