Software Engineer jobs in United States

We're a thriving team passionate about working together to deliver excellence, all in a natural forest environment. Welcome to Center Parcs - the number one choice for short break holidays, employing a team of over 10,000 across six separate villages located in the UK and Ireland. We are commercially focussed but ensure that this is led by an ethos of delivering excellent service which provides our guests with wonderful memories of their time with us. Standards, be they operational, health & safety or otherwise, are important to us, as is our ongoing commitment to nurture the forest environment within which we operate.

It Support Technician | £17.51 per hour In this role, you will be the 'Face of IT', responsible for delivering first class IT support to both our guests and colleagues. You will ensure that all IT related issues and policies are addressed in a professional manner and through the appropriate channels. The successful candidate will have a strong technical background, having previous experience of operating in a 2nd line support role, balanced with exceptional communication skills, both verbal and written, and an ability to communicate at all levels throughout the business. Other responsibilities will include providing high-level support for our guest and business Wi‑Fi infrastructure, building desktops and laptops, working alongside the Head Office team, configuration and ongoing support for mobile devices, back‑up management and picking up and resolving success and failure notifications. The successful candidate will be required to participate in the IT Service Delivery support rota, providing out of hours cover and support to both Head Office and the other villages.

• Excellent verbal and written communication skills
• Strong organisation skills and attention to detail
• Ability to perform under pressure and in a high-volume environment
• Previous experience working within a similar IT support structure / environment
• Friendly, genuine and warm
• Current full driving licence
• Industry recognised Service Desk or Microsoft qualifications

• Colleague Bonus Scheme
• Pension Scheme with Life Assurance
• Colleague Recognition and Reward Scheme - offering a choice of Center Parcs and High Street vouchers
• Free use of our leisure facilities
• Discounted Center Parcs breaks
• 20% discount in our restaurant and retail outlets
• Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
• An Employee Assistance Program - providing support on financial, health and legal matters
• Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications