Assistant Customer Service jobs in United Kingdom

Transmit Security is leading the way in Customer Identity and Access Management (CIAM) and Fraud Prevention solutions. We are looking for an Account Executive (AE) who thrives in a fast-paced, high-growth environment, with a proven track record of selling enterprise-level SaaS solutions to C-suite executives. If you are a hunter, results-driven, and ready to make an impact in the cybersecurity space, this role could be your next great opportunity.

We are hiring an experienced Account Executive (AE) who will play a key role in driving new business, expanding existing accounts, and closing complex, multi-stakeholder enterprise deals in the CIAM and Fraud Prevention domains. The ideal candidate will have a deep understanding of security and identity solutions and possess a natural ability to build and maintain relationships with high-level decision-makers in target verticals such as banking, retail, eCommerce, and financial services.

• Energy & Intelligence: High-energy, intellectual curiosity, and the ability to quickly understand complex customer pain points.
• Integrity: Transparent, ethical sales approach, with a focus on delivering value to customers.
• Coachability & Adaptability: Ability to take feedback, pivot as needed, and grow in a fast-paced environment.
• Hunter Mindset: Proactive, methodical, and self-starting approach to generating pipeline.
• Stakeholder Engagement: Comfort in selling to multiple senior-level stakeholders across technical, business, and executive teams.
• Results-Oriented & Resilient: Proven track record of hitting revenue targets, overcoming challenges, and maintaining focus during long sales cycles.
• Start-Up Mentality: Eager to build a new vertical in the whitespace

• 10+ years in enterprise SaaS sales, with a proven track record of selling into C-suite and senior-level executives (CISO, CPO, VP Engineering, CIO, etc.).
• Experience selling CIAM and/or fraud prevention solutions with a deep understanding of cybersecurity challenges.
• Track record of success in closing 500K+ ARR multi-year deals.
• Experienced in strategic, solution-based selling, with a focus on building business cases and articulating ROI.
• Demonstrated success in both new customer acquisition and expansion within existing accounts.

• Hunter Mindset: Persistent and results-driven, with experience generating new pipeline through networks, cold outreach, and strategic prospecting.
• Strategic Selling Expertise: Ability to execute consultative and challenger sales, guiding prospects through complex decision-making processes.
• Value-Based Selling: Strong ability to quantify the business impact and ROI of security solutions.
• Deal Mechanics & Discipline: Skilled at managing deal processes, navigating complex sales, and handling objections with confidence.
• Industry Knowledge: Strong understanding of the CIAM, Fraud, and Cybersecurity industries, including trends, challenges, and key decision-makers.

• Integrity: Ethical and transparent approach in all interactions.
• Entrepreneurial Spirit: Treats the role as a business owner, taking initiative and ownership.
• Resilience & Growth Mindset: Maintains drive through setbacks, continuously learning and evolving.
• Collaboration: Strong ability to work cross-functionally with internal teams (SE, Marketing, Legal, etc.) and externally with customers.

Customer-Centric: Prioritizes customer relationships and continuously seeks to understand and meet their evolving needs.

• Competitive salary and uncapped commission structure.
• Comprehensive benefits package including health, dental, and vision insurance.
• Dynamic and collaborative work environment with a focus on innovation.
• Flexible work arrangements and remote work options.

Transmit Security is committed to fostering, cultivating and preserving a culture of Diversity and Inclusion. Our human capital is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our Culture, but our Reputation and Achievements as well. We encourage diversity and embrace our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.