Aircraft Technician jobs in Francia

Job Description

Job Title: Technical Support Engineer (Hybrid)

Location: [Luton]
Job Type: Full-Time

Salary: £35,000

About Us:
We are a leading provider of advanced CNC machine solutions, dedicated to delivering cutting-edge technology and exceptional customer support. Join our expert team and play a crucial role in ensuring seamless installation and ongoing support for our valued clients.

The Role:
We are seeking a skilled Technical Support Engineer to support our customers with CNC machine installations and software-related troubleshooting. This hybrid role combines remote technical assistance with on-site support as needed.

Key Responsibilities:

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  Provide technical support for CNC machine installations, including initial setup and configuration.

  
  




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  Diagnose and resolve software issues related to machine operation and control systems.

  
  




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  Collaborate with internal teams and vendors to address complex technical challenges.

  
  




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  Conduct on-site visits when necessary to perform troubleshooting, repairs, and upgrades.

  
  




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  Offer training and guidance to customers on CNC machine operation and maintenance.

  
  




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  Document all support activities, including issue resolution and service reports.

  
  

What We're Looking For:

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  Proven experience in technical support, ideally within the CNC or manufacturing industry.

  
  




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  Strong understanding of CNC machine operations and related software.

  
  




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  Ability to diagnose software issues.

  
  




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  Excellent problem-solving skills with a customer-focused mindset.

  
  




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  Strong communication skills, both written and verbal.

  
  




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  Willingness to travel when on-site support is required.

  
  

Why Join Us?

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  Competitive salary and benefits package.

  
  




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  Opportunities for career growth and professional development.

  
  




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  Work in a collaborative, innovative environment with cutting-edge technology.

  
  

In return for your commitment my client offers a stable and secure career for a technically motivated engineer. If you feel this is of interest, please send your CV directly to Callum McKindley, or for a confidential discussion on 01455 413217.