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We're Hiring - Scheduler / Planner

Location: Westminster
Salary: £29,000 per annum
Contract: Permanent | Full-Time | On-site (No Hybrid)
Hours: Monday - Friday, 8:00 AM - 5:00 PM

We're looking for an organised and proactive Scheduler/Planner to join our team, delivering reactive maintenance to residents.

What you'll be doing:
* Handle high volumes of calls, liaising with clients, subcontractors, suppliers, and supervisors to schedule appointments.
* Actively schedule available operatives and subcontractors for jobs.
* Monitor the system for emergencies and act quickly to meet targets.
* Deliver excellent customer service, discussing complex repairs via telephone, email, and chat.
* Keep accurate records using Microsoft Office tools.

What we're looking for:
* Proven scheduling/planning experience in Social Housing or Contractor Repairs.
* Strong communication skills with operatives, subcontractors, and residents.
* Basic building maintenance knowledge (e.g., estimated durations for various tasks).
* Excellent organisational skills and a proactive approach.

Why Join Us?
You'll be part of a supportive, fast-paced team that makes a real difference to residents by ensuring timely and effective maintenance services.

Interested? Apply now and share with someone who'd be a great fit!

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.