Virtual Customer Care Agent

Business Development; London; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading financial services company in the UK is seeking a Virtual Customer Care Agent to provide consultative support to clients from a remote location. The role offers unlimited earning potential with a commission-only structure and requires no prior insurance experience. Candidates will receive full training and join a team that values inclusivity and support. If you're motivated to help others secure their future, apply today.

Benefits

Commission-only role with unlimited earning potential

100% remote work

Warm leads provided

Qualifications

• Motivated individuals from all backgrounds welcome.
• No prior insurance experience required; training provided.
• Comfortable with remote collaboration tools.

Responsibilities

• Engage with warm, pre-qualified leads with no cold calls.
• Host virtual consultations to identify client needs.
• Deliver outstanding customer care and policy support.

Skills

Coachable

Goal-oriented mindset

Excellent communication skills

Comfortable with technology

Empathy

Job description

Career Opportunities with UniTrust Financial Group

A great place to work.

Careers At UniTrust Financial Group

Current job opportunities are posted here as they become available.

Location: Remote (Work From Home)
Schedule: Flexible Hours, Full-Time Only

What You’ll Do

As a Virtual Customer Care Agent, you’ll connect with clients in a supportive, consultative role—helping them understand their options and guiding them toward the right coverage, all from the comfort of your home office.

Key Responsibilities

• Engage with warm, pre-qualified leads — no cold calls, no door-to-door sales.
• Host virtual consultations to identify client needs and recommend tailored solutions.
• Deliver outstanding customer care and ongoing policy support.
• Complete self-paced licensing training (if not already licensed).
• Stay accountable to personal and team sales goals in a performance-driven, remote environment.
• Maintain professionalism, empathy, and a client-first approach at all times.

What You Bring

• No prior insurance experience required — full training and mentorship provided.
• Coachable, motivated, and goal-oriented mindset.
• Comfortable with technology and remote collaboration tools.
• Excellent communication and people skills.
• Dedication to ethical practices and an inclusive workplace culture.

Why Join Us

• Commission-only role with unlimited earning potential + monthly bonuses.
• 100% remote — work from anywhere with reliable internet.
• Warm leads provided — skip the cold outreach.
• Clear career advancement paths and continuous mentorship.
• A mission-driven, team-oriented culture that invests in your success.

Ready to Launch Your Remote Career?

Apply today to become a Virtual Customer Care Agent at InsuraTec Services Group. We welcome motivated individuals from all backgrounds who are ready to take control of their future while helping others secure theirs.

Equal Opportunity Employer

InsuraTec Services Group celebrates diversity and is proud to be an Equal Opportunity Employer. We are committed to building an inclusive environment for all team members.