Technical Survey and Design Lead - Heat pumps

Installio; Exeter; On-site; GBP 80,000 - 100,000; Full time

Job summary

A UK-wide installation company is seeking a Technical Survey and Design Lead. You will be responsible for leading technical site surveys, conducting heat loss calculations, and creating compliant designs for air-source heat pumps. The ideal candidate is an experienced heating engineer with knowledge of system design and a valid UK driving license. This role offers a competitive salary, bonus plan, and a modern work environment.

Benefits

£47K+ annual salary

Bonus plan

28 days of holidays

Company vehicle

Modern work environment

Qualifications

• Proven experience in heat pump system design and surveying.
• Strong understanding of building fabric, heat loss, and hydronic systems.
• Familiarity with MCS standards and compliance requirements.

Responsibilities

• Lead technical site surveys to assess heat pump suitability.
• Conduct detailed heat loss calculations and system sizing.
• Create compliant designs for air-source heat pumps.
• Provide technical guidance to installation teams.
• Ensure designs meet MCS standards.

Skills

Heat pump system design

Heating system fault finding

Customer interaction

Attention to detail

Adaptability in startup environments

Education

NVQ 3 or above in plumbing or heating

BPEC or equivalent in heat pump design

Tools

Design software

Job description

Are you committed to making a positive impact on the climate? Installio is on the hunt for an enthusiastic individual to join our dynamic team as a Heat Pump surveyor and designer, ready to help tackle the UK’s net-zero transition.

As a UK-wide heat pump installation company and a trusted partner for heat pump retailers and manufacturers, our goal is to become the number 1 heat pump installer in the UK. With big ambitions, a commitment to a sustainable future, and a focus on creating an inspiring workplace, Installio is at the forefront tackling the UK's labor shortage in the climate-trades!

Tasks

We're looking for a Technical Survey and Design Lead to spearhead the surveying and system design process for residential heat pump installations. You’ll play a critical role in ensuring every install is technically sound, energy efficient, and tailored to the customer's home. You’ll lead site surveys (in-person on site), develop accurate heat loss calculations, and design MCS-compliant systems.

This is an exciting opportunity for someone with hands-on plumbing or renewable heating experience, looking to move off the tools.

Responsibilities:

• Lead technical site surveys (on-site) to assess heat pump suitability
• Conduct detailed heat loss calculations and system sizing
• Create compliant designs, schematics, and layout plans for air-source heat pumps
• Provide technical guidance to installation teams and project managers
• Ensure designs meet MCS standards and manufacturer specifications
• Support the development of survey and design processes and tools
• Troubleshoot and refine designs based on real-world feedback from installs
• Stay current with industry standards, products, and best practices

Requirements

You’ll be an experienced heating engineer with knowledge of heating system design and the ability to fault find.

• Proven experience in heat pump system design and surveying
• Strong understanding of building fabric, heat loss, and hydronic systems
• Good with customers
• Familiarity with MCS standards and compliance requirements
• Excellent attention to detail and ability to balance efficiency with accuracy
• Comfortable working in a fast-paced, evolving startup environment
• Experience with design software
• Willing to drive to up to 2 surveys each day
• Clean UK driving licence

Preferable:

• Heat Geek Mastery
• NVQ 3 or above qualification in plumbing or heating
• BPEC or equivalent qualification in heat pump design
• Experience leading a team or managing technical workflows

Benefits

• £47K+ annual salary
• Bonus plan
• 28 days of holidays per annum (incl. national holidays)
• Company vehicle
• Modern and inspiring work environment

Apply Today and Grow with Installio!