Technical Communications Manager

UKRI; Swindon; On-site; GBP 40,000 - 60,000; Full time

Job summary

A public sector business service provider in Swindon is seeking an experienced Technical Communications Manager to enhance internal and external communications. The successful candidate will develop strategic plans, engage stakeholders, and create impactful multi-channel content. This role requires excellent attention to detail and the ability to manage multiple deadlines effectively. Applicants must have lived in the UK for at least five years and meet security clearance requirements.

Qualifications

• Demonstrable experience in a strategic communication and/or engagement role.
• Substantial experience communicating with stakeholders at all levels.
• Track record of building effective stakeholder relationships.

Responsibilities

• Develop and implement communications activities aligned with company vision.
• Lead the development of an insight-driven communications plan.
• Research, write, and publish multi-channel content for stakeholder engagement.

Skills

Strategic communication

Stakeholder engagement

Multi-channel content delivery

Attention to detail

Job description

It’s an exciting time to join UKSBS as we transform our business to be the leading UK public sector business service provider. We aim to become a very different organisation over the next few years as we move to a modern multi-platform, digitally enabled organisation.

We are now seeking an experienced Technical Communications Manager to join our small, busy team of skilled communications professionals who have experience across different communication disciplines, including internal and external communication, digital, social media, design, press, crisis management and events. In particular, we are looking for experience in supporting complex programmes with communications. This includes strong stakeholder management, excellent attention to detail and delivering communications with the user in mind.

Duties will include, but not be limited to the following:

• Work as a Communications business partner and engage colleagues at all levels to develop, plan and implement communications activities and projects in line with the company vision and mission and the programme
• Lead on the development of an insight driven communications plan for the business area/programme
• Partner and delivery of a range of communications and engagement materials using a multi-channel approach for a B2B organisation
• Help develop and deliver a continuous and proactive programme of communications opportunities
• Research, write and publish story-centred and multi-channel content that creates understanding and engagement with business areas to raise awareness and understanding of UKSBS’s business as usual activities and major change programmes
• Develop, plan, deliver and follow up regular engagement opportunities for different audiences i.e., Town halls, leadership meetings, briefings, achievements
• Provide business partnering/engagement and communications advice to the Head of Communications and our senior leadership team
• Maximise opportunities to build the UKSBS brand at internal and external events

To do this role well, you will possess the following:

• Demonstrable experience of having previously worked in a strategic communication and/or engagement role delivering impactful communications in line with strategic goals
• Substantial experience of communication and engagement with stakeholders of all levels
• Demonstrable experience of developing and delivering strategic communication plans and tactics which achieve organisational objectives
• Ability to work flexibility, with an understanding of the use of different channels and formats for different audiences internally and externally
• Track record of building effective stakeholder or collaborative relationships with a range of partners and delivering results through those partnerships
• Ability to see the bigger picture and apply strategic thinking, including in times of change
• Experience of planning and delivering effective programmes, project and business change communications
• Be able to work flexibly at pace, managing several competing deadlines and rapidly changing priorities at short notice and to very short timescales

For additional information and a confidential discussion please contact our Recruitment Team on [e-mail].

We are an inclusive and Disability Confident employer and welcome all applications. Find out more about our equality, diversity and inclusion commitments on our website.

Successful candidates may be required to undergo Security Clearance (National Security Vetting) as part of their employment. To meet these standards, applicants must normally have lived in the UK for at least the last five years and be able to satisfy background, identity and criminal record checks.

UKSBS does not hold a Home Office Sponsor Licence under the UK Immigration System, therefore candidates are required to have eligibility to live and work in the UK prior to applying.
We look forward to hearing from you.

We are UKSBS. We are creating a place where people love to work, a culture where we lead, we change, we deliver and we empower our people to be curious, take action and add value.