Store Manager - Kendal Area

Costa Coffee; Kendal; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading coffee retailer in Kendal is seeking a Store Manager responsible for driving customer service and operational success. In this role, you will manage a team and ensure high standards while creating a welcoming environment for customers. The ideal candidate is a strong leader, ambitious, and skilled in team development. This position offers various benefits including bonuses and discounts.

Benefits

Coca-Cola share scheme

50% discount on food and drinks

Smart pension matching up to 10%

Incentive scheme with bonuses

Qualifications

• Strong leader with experience in managing teams.
• Forward-thinker focused on long-term goals.
• Ambitious and dedicated to company growth.
• Brand ambassador maintaining high standards.
• Thrives under pressure.

Responsibilities

• Meet all customer needs and drive service culture.
• Create a welcoming environment for customers.
• Manage sales, profits, and team recognition.
• Train and develop team members.

Skills

Leadership

Team management

Customer service

Ambition

Job description

Overview

Being a Store Manager means so much more than running a store. It's your chance to own something and really define your success - which means you'll be meeting all customer needs and driving a strong customer service culture while creating the perfect setting that customers want to return to again and again. Taking ownership of sales, profit, your teams and recognition is also part of the role.

At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz, and proudly making greatness every day.

And as a Store Manager, you can too. So, why Costa?

Responsibilities

• Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
• Creating the perfect setting that customers want to come back to again and again
• Taking ownership with brilliant management of sales, profit, our teams, and recognition
• Training and developing your team to become the best they can be

Qualifications

• A strong leader with experience managing and developing successful teams
• A forward thinker with one eye on where we're heading and the other on the bigger picture
• An ambitious character who wants to be part of our growth journey
• A brand ambassador dedicated to maintaining high standards
• Someone who thrives under pressure

Benefits

• Access to the Coca‑Cola share scheme including matched contributions
• 50% discount on all your favourite food and drinks in Costa owned stores
• A smart pension that is matched up to an amazing 10%
• Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
• And that's not all. Explore even more of our perks here: https://costaperks

We're passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.