Site Reliability Engineer III

JPMorgan Chase & Co.; England; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading global financial institution in the UK is seeking a Site Reliability Engineer III to lead the development and integration of collaboration platforms, such as Microsoft 365 and Google Workspace. The ideal candidate will design secure sharing solutions, manage identity and access for external users, and troubleshoot platform issues. Candidates should have a BS/BA along with practical experience in SaaS collaboration, with strong skills in Microsoft 365 B2B and Google Identity. This role offers a chance to enhance collaboration reliability across teams.

Qualifications

• Experience in SaaS collaboration and enterprise IT.
• Hands-on expertise in Microsoft 365 B2B and Google Workspace.
• Familiarity with IT operations and incident management.

Responsibilities

• Design and manage secure external sharing solutions.
• Oversee identity and access for external users.
• Troubleshoot platform issues and enhance reliability.

Skills

Microsoft 365 B2B

Google Identity/Workspace

PowerShell scripting

Python scripting

Entra ID

OAuth 2.0

Virtual Data Rooms

Education

BS/BA in a relevant field

Tools

Azure Monitor

Splunk

Datadog

Job description

Role Overview

As a Site Reliability Engineer III at JPMorgan Chase within the External Collaboration team, you will lead development and integration of collaboration platforms such as VDRs, Microsoft 365 B2B, Client Portals, and Google Workspace.

Key Responsibilities

• Design and manage secure external sharing solutions and workflows.
• Oversee identity and access for external users, including Entra ID, OAuth 2.0, and conditional access.
• Evaluate and onboard SaaS tools in line with compliance needs.
• Troubleshoot platform issues and enhance reliability.
• Work across teams to deliver scalable, user-friendly experiences.
• Support proof-of-concept projects for collaboration improvements.
• Understand federated authentication via Google Identity & Microsoft Entra ID.
• Apply change management practices and agile frameworks to implement account level changes, providing testing, documentation, and guidance to operations for global tenant-wide changes.

Required qualifications, capabilities & skills

• BS/BA and experience in SaaS collaboration and enterprise IT.
• Hands‑on expertise in:
• Microsoft 365 B2B, Google Identity/Workspace
• Virtual Data Rooms
• PowerShell or Python scripting
• Microsoft Graph and Google APIs
• Entra ID, app registration, identity federation
• OAuth 2.0 and secure authentication
• Experience in large‑scale hybrid environments focused on security and performance.
• Familiarity with IT operations, change control, and incident management.

Preferred qualifications, capabilities & skills

• Experience with modern frameworks (Node.js, React, Java, C#).
• Knowledge of cloud‑native and serverless architecture.
• Monitoring skills (Azure Monitor, Splunk, Datadog).
• Committed to building inclusive, secure collaboration settings.