Ships Agent & Logistics Coordinator

Pentagon Marine; Immingham; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading ship agency provider is seeking a logistics support team member based in Stallingborough. The role involves coordinating marine agency activities, ensuring compliance with safety standards, and providing customer service. Ideal candidates will be detail-oriented, IT literate, and able to work flexible hours, including weekends. Experience or interest in the maritime sector is an advantage.

Qualifications

• Ability to collate information and problem solve in a fast-paced environment.
• Flexibility with working hours and willingness to work outside normal office hours.
• Enthusiasm and curiosity for the maritime business.

Responsibilities

• Logistics support in a busy ship’s agency office.
• Arranging port calls and coordinating procurement.
• Liaising with internal departments and external parties.
• Ensuring compliance with Health & Safety and Quality Management systems.

Skills

Excellent communication and customer service skills

Attention to detail

Logistical skills

IT literacy (Word, Excel, Outlook)

Job description

Overview

Pentagon Marine Ltd:

A leading provider of specialist ships agency services across the UK, with a strong reputation as the go-to agency for offshore wind logistics. Widely recognised for our expertise in supporting offshore wind operations, we deliver tailored marine solutions that meet the complex demands of this fast-growing sector.

While offshore wind is our core business, Pentagon Marine also serves general cargo and tanker vessels, offering dependable and responsive agency services across a wide range of maritime operations.

Our operations are coordinated through a national network of offices located in Aberdeen, Glasgow, Newcastle, Teesside, Great Yarmouth, and our central control tower near the Port of Immingham. This structure allows us to provide consistent, high-quality service with local knowledge and national reach.

We are currently seeking a new team member to join us. This role will involve working across a diverse range of marine agency activities, including but not limited to offshore wind, general cargo, and tanker operations.

Job Summary

• The Candidate will be responsible for logistics support in a busy ship’s agency office based in Stallingborough, Travel to other offices and UK Ports will be required.
• Applicants must have excellent communication and customer service skills to provide the highest standard of service as they will deal with clients in person and on the phone on a daily basis.
• Candidate must have excellent attention to detail and logistical skills to work in a fast-paced, high-pressure environment.
• Candidate will be fully IT literate, particularly with regards to Excel.
• Applicants will be given Full on the job training, however an interest in the maritime sector is an advantage.
• Applicants must be willing to work outside normal office hours as required, this will include on call weekend duty.

Key Tasks

• Arranging port call
• Coordination of procurement: arranging plant hire, welfare facilities, mobile cranes, surveys, transport, storage, ships stores and spare parts and other ad hoc purchases/services.
• Liaise with internal departments providing customs clearance, transport, forwarding and warehousing.
• Liaise with Ship owners, Ships crew, Customers and suppliers
• Arrange crew changes; including transport, accommodation, immigration documentation.
• Liaise with harbour office, berth operators, customs, immigration, and all other relevant Local Port Authorities where required.
• Attention to detail is key as you will be handling/issuing/endorsing important cargo documentation and manifesting when liaising between crew and relevant parties.
• At all times ensure compliance to Health & Safety and Quality Management systems and procedures. Ensure safety of yourself and others around you.

Essential Criteria

• Hard working high achiever with ability to join a team of knowledgeable like-minded people.
• Excellent attention to detail, ability to collate information and problem solve.
• IT literate Word/Excel/Outlook.
• Flexibility with working hours/ability to work out of normal office hours, including weekend duty
• After thorough training be confident to board vessels and attend to the vessel’s logistical requirements on the quayside if required.
• Enthusiasm and curiosity for the business.
• Driving license.