Senior Social & Performance Account Lead

Linney; Mansfield; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading marketing services firm in the UK seeks an experienced Account Manager to support key performance and social accounts. The candidate must possess strong client service skills, be organized, and effectively coordinate social media activities. Responsibilities include managing client relationships, overseeing project delivery, and refining processes. The role offers a dynamic environment with opportunities for career progression, emphasizing clarity and consistency in service and performance.

Qualifications

• Experience in a client-facing client service role in an agency.
• Strong organizational discipline and ability to manage multiple deadlines.
• Experience managing and coordinating multiple teams.
• Confidence to communicate clearly with clients and teams.
• Understanding of how social content is made and delivered.
• Understanding of performance in social media marketing.
• Calm, solutions-focused approach with attention to detail.

Responsibilities

• Act as a reliable day-to-day contact for client stakeholders.
• Coordinate delivery of organic and paid social activity.
• Oversee projects from brief to final delivery.
• Maintain control of documentation, schedules, and status reports.
• Support the account director with estimates and budgets.
• Refine processes for speed and consistency across social channels.

Skills

Client-facing client service experience

Strong organizational skills

Ability to manage multiple deadlines

Clear communication skills

Understanding of social content delivery

Performance aspect of social media marketing

Attention to detail

Job description

A leading marketing services firm in the UK seeks an experienced Account Manager to support key performance and social accounts. The candidate must possess strong client service skills, be organized, and effectively coordinate social media activities. Responsibilities include managing client relationships, overseeing project delivery, and refining processes. The role offers a dynamic environment with opportunities for career progression, emphasizing clarity and consistency in service and performance.