Senior Health Care Assistant - Emergency Department

Norfolk and Norwich University Hospital; Norwich; On-site; GBP 24,000 - 27,000; Full time

Job summary

A prominent NHS hospital in Norwich is seeking a dedicated Senior Health Care Assistant for its busy Emergency Department. This role involves providing high-quality patient care within a diverse multidisciplinary team, following instructions from Registered Nurses, and upholding the hospital's values of People focused, Respect, Dedication, Integrity, and Excellence. Ideal candidates will possess excellent communication skills and relevant qualifications. The position offers NHS benefits and opportunities for further development, with a salary range of £24,937 to £26,598 per annum.

Benefits

Fast Track Staff Physiotherapy Service

Discounted gym memberships

Excellent pension scheme

Flexible staff bank

Free Park & Ride service

Free 24-hour confidential counselling support

On-site Nursery

Salary Sacrifice schemes

Qualifications

• Completion of a relevant Health Care Assistant training programme if applicable.
• Some previous experience in a nursing/Care Assistant role.

Responsibilities

• Accurately carry out the instructions of the Registered Nurse.
• Document all care delivered to patients.
• Report to registered staff any concerns regarding patients.
• Provide and deliver a high standard of individualised personal nursing care.

Skills

Interpersonal skills

Organizational skills

Communication skills

Understanding of Equality, Diversity and Inclusion

Education

City and Guilds NVQ Level 3 in Care/Health and Social Care

Job description

Senior Health Care Assistant - Emergency Department

The Emergency Department at NNUH is seeking to recruit highly dedicated and passionate individuals to join our team as a Senior Health Care Assistant. The NNUH hosts the busiest Emergency Department in the East of England seeing over 140,000 patients every year.

This role is key in continuing our #JourneytoOutstanding and ensuring that patients are at the heart of everything we do. We're looking for an individual with excellent communication skills who is capable of providing the highest possible standard of patient care.You'll work within a varied Multi-disciplinary Team, playing a vital part in ensuring a safe, timely and effective patient experience

Main duties of the job

Under the direction of the Registered Nurse, work with all members of the multidisciplinary team, to contribute to the provision of the highest standards of patient care.

To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH's 'PRIDE' values of People focused, Respect, Dedication, Integrity and Excellence.

Maintaining clear documentation and communicating observations to the Nursing Team

Opportunity to work with a diverse multidisciplinary team.

Opportunities to develop with support from peers and ED Education Team

Induction Package, working in different areas as part of orientation to understand how the department works.

Shift Times are Day and Night

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:

• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH site
• Free 24-hours confidential counselling support
• On-site Nursery
• On-site cafes offering staff discounts
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Job responsibilities

The following skills and experience will be required and are essential for the successful candidates:

• To accurately and promptly carry out the instructions of the Registered Nurse who is professionally accountable for the delivery of care.
• To carry out duties as specified in within the Trusts Approved Core Task List for Health Care Assistants qualified to NVQ Level 3 in Care/Health and Social Care.
• To report to registered staff any patient that gives cause for concern or any observed changes in a patients clinical condition
• To report all care that has been given to patients within the team to a Registered Nurse.
• To accurately document all care delivered to patients, countersigned by a Registered Nurse maintaining confidentiality at all times.
• To respond appropriately to clinical emergencies to ensure the patient receives appropriate care. be aware of role in emergency situations
• To be aware of and adhere to all Trust policies / procedures / nursing guidelines when undertaking any activities.
• To make patients welcome to the clinical area and participate in the admission process under the supervision of registered staff.
• Provide and deliver a high standard of individualised personal nursing care in accordance with essence of care standards.

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role as soon as possible

Person Specification

Qualifications

• Completion of a relevant Health Care Assistant training programme if applicable
• City and Guilds NVQ Level 3 in Care/Health and Social Care

Experience

• Some previous experience in a nursing/Care Assistant role

Skills

• Good interpersonal and communication skills
• Good organisational skills
• Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
• Demonstrates understanding and commitment to Equality, Diversity and Inclusion

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£24,937 to £26,598 a yearper annum, pro rata