Security Officer

Pinnacle Group Limited; England; On-site; GBP 22,000 - 30,000; Full time

Job summary

A national housing services provider in the United Kingdom is looking for a team member to manage gatehouse operations. The role includes meeting visitors, operating a weighbridge, and liaising with local authorities during emergencies. Candidates must possess a valid SIA Front Line Licence and a First Aid Certificate, alongside a strong commitment to customer service. The company values diversity and offers a supportive environment with opportunities for personal development. Flexible working arrangements are available.

Benefits

Flexible Working Arrangements

Employee Assistance Programme

Personal Development Plans

Qualifications

• Valid SIA Front Line SG/DS Licence required.
• 1ST Aid at Work Certificate must be held.
• Experience as a weighbridge operator is an advantage.

Responsibilities

• Meet and greet visitors, staff, and contractors.
• Check delivery paperwork and record weights of lorries.
• Liaise with local authorities in emergencies.
• Complete reports and logbook entries accurately.
• Operate a telephone switchboard.

Skills

Customer service

Attention to detail

Communication

Education

SIA Front Line SG/DS Licence

1ST Aid at Work Cert

Job description

Who we are

Pinnacle Group is a market-leading national provider of housing, neighbourhood and workplace services. With over thirty years of experience, we deliver expert, place-based management and maintenance solutions that enhance the everyday lives of the communities we serve.

We’re a people-first organisation with a values-driven culture that has stood the test of time – reflected in the way we care for both our employees and our customers.

Who we’re looking for

We’re looking for someone who not only meets the key criteria below but also embraces our core values – Trust, Respect, Involve, Challenge, and Deliver Excellence – and is committed to earning and maintaining the confidence of our clients and communities.

Key responsibilities will include:

• Meet and greet visitors, staff and contractors and manage the gatehouse environment.
• Weighbridge operatorchecks – check delivery paperwork and record the weight of lorries arriving and leaving the site
• Liaison with local authorities, including police, emergency healthcare services or even fire extinguishers in case of an emergency
• Take accurate notes to complete reports, logbook entries and all relevant paperwork to a high standard - including reporting in detail any incidents occurring whilst on duty.
• Operating a telephone switchboard

Key requirements will include :

• Valid SIA Front Line SG/DS Licence
• 1ST Aid at Work Cert
• Experience working with aWeighbridge advantage
• Full 5-year UK checkable work history
• Access to transport **
• You will need to evidence your honesty and reliability, and always maintain a sense of pride in your professionalism in delivering excellent customer service.

Our offer

We believe that diversity makes us stronger. The more varied our workforce, the better we can understand, reflect and meet the needs of the communities we serve. That’s why we actively welcome applications from people of all backgrounds – especially those who represent the communities we work with every day.

As a colleague, you’ll be part of an inclusive and supportive culture where you’re encouraged to thrive. We’re committed to helping you reach your full potential through continuous learning, development opportunities and career progression.

In addition to statutory benefits such as sick pay, maternity/paternity leave, a pension scheme, and annual leave, we offer a wide range of additional benefits tailored to your role and business area, including:

• Flexible Working Arrangements
• Employee Assistance Programme
• Personal Development Plans