Retail Cover Supervisor

Deichmann; Crawley; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading retail company is seeking a Retail Cover Supervisor for its Crawley store. Responsibilities include supervising the team, managing store operations, and delivering exceptional customer service. The ideal candidate has previous retail supervisory experience and possesses strong leadership and communication skills. This is a part-time permanent role, offering a competitive hourly rate of up to £13.41 plus commission.

Qualifications

• Previous supervisory experience in retail.
• Strong interpersonal and communication skills.
• Ability to work calmly under pressure.

Responsibilities

• Lead and supervise the store team in the absence of the Store Manager.
• Open & close stores, including cashing up.
• Process stock deliveries and store transfers.

Skills

Customer service

Team leadership

Communication

Motivation

Time management

Job description

Overview

Purpose: Deichmann are seeking an enthusiastic and passionate Retail Cover Supervisor to join the team in our Crawley store. As a Retail Cover Supervisor you will also support other stores as required. These stores are Crawley, Brighton, Horsham, Kingston, Sutton and Epsom. You will have previous retail experience and ideally will have worked as a supervisor previously.

Responsibilities

• Lead and supervise the store team in the absence of the Store Manager.
• Open & close stores, including cashing up and completion of associated administrative duties.
• Offer excellent levels of customer service and have a strong product knowledge.
• Lead by example, by recommending and promoting complimentary products with each sale.
• Assist management in leading the team to achieve store sales targets and KPIs.
• Support team members as and when required.
• Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
• Process stock deliveries and store transfers.
• Deal with customer queries and complaints.

Qualifications & Skills

• Positive attitude towards providing exceptional customer service.
• Ability to lead a team, stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure.
• Previous supervisory experience including cashing up and banking.
• Self-motivated, with a positive, can-do attitude.
• Ability to supervise, motivate, coach and work with a team.
• Strong interpersonal and communication skills.
• Willingness to approach and serve all customers.
• Drive to exceed monthly performance targets.
• Methodical approach to completing daily tasks, including stock SKU management.
• High levels of attention.
• The commitment to work 35-40 hours per week and the flexibility to work any day (Monday - Sunday).
• The ability to travel to all stores listed above.

Compensation & Schedule

You will be offered a competitive hourly rate of up to £13.41 per hour + non-contractual hourly sales commission. This is a part-time, permanent position contracted to 35-40 hours per week. Candidates with a full UK driving licence are preferred due to the need to cover and support other stores.