Relief Retail Security Officer

Mitie Group plc.; Tapton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A security services provider in England is seeking a Retail Security Officer to enhance customer safety and service in stores. Responsibilities include conducting patrols, utilizing CCTV, and liaising with store management and police. A current SIA licence is preferable, with training available. The position offers competitive pay and a range of employee benefits.

Benefits

Contracted hours

Annual leave entitlement

Pension and Life insurance schemes

Free uniform supplied

SIA Re-licensing programme

Comprehensive induction and training programme

Employee benefits including financial services

Retail discounts

Reward schemes

Online GP services

Apprenticeship schemes

Progression and development opportunities

Paid breaks

Qualifications

• SIA licence or certifications preferred; training may be provided.
• Full 5-year checkable employment/education history required.

Responsibilities

• Deliver industry-leading customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilize CCTV to reduce crime and stock loss.
• Liaise with store management and external partnerships.
• Wear Body Worn CCTV for safety.

Skills

Exceptional customer service

CCTV operations

Patrol conduct

Liaison with police and management

Job description

Overview

Pay rate: £12.60ph. Various Shifts (to be discussed at interview)

Job Overview

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues. It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided).

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.

Main duties

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's employee benefits including financial services, retail discounts, reward schemes and online GP services
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid