Reception Host - P/T

Hedin Automotive BMW & MINI Group; Bromley; On-site; GBP 15,000 - 18,000; Part time

Job summary

A leading automotive franchise in Bromley is seeking a friendly and proactive part-time Reception Host to create an exceptional customer experience. Responsibilities include greeting visitors, assisting with check-in, and maintaining a welcoming environment. Ideal candidates should have strong communication skills and prior customer service experience. This role offers a basic salary of £15,238 per annum with opportunities for overtime.

Benefits

Personal development and training opportunities

Market leading benefits

Qualifications

• Experience in a reception or customer service role is preferred.
• Must be eligible to work in the UK.

Responsibilities

• Greet and welcome customers professionally.
• Assist with check-in and check-out procedures.
• Maintain a tidy reception and waiting area.

Skills

Excellent communication skills

Good organisation

Attention to detail

Ability to work in a fast-paced environment

Previous customer service experience

Job description

Overview

RECEPTION HOST: P/T. Hedin Automotive BMW & MINI is seeking a friendly, welcoming, and proactive Reception Host to work part time. As the first point of contact for customers entering our showroom, you’ll play a key role in creating an exceptional experience that reflects the high standards of our brand. If you enjoy engaging with people and take pride in delivering outstanding customer service, this is a fantastic opportunity to grow your career with one of the most admired brands in the automotive industry.

Your role

As the Reception Host, you will be responsible for assisting our customers with their visit, ensuring they have a welcoming and seamless experience. You will be attentive to each visitor, quickly understanding their needs and providing a tailored customer experience. You will be a brand ambassador and share our excitement for everything MINI and BMW.

The main duties of the role include

• Greet and welcome customers with a warm and professional demeanour
• Assist customers with check-in and check-out procedures or directing them to the right department/person
• Proactive and organised, taking responsibility for general administration
• Monitor and manage the customer waiting area by keeping customers updated, offering refreshments, and ensuring they are comfortable and well looked after
• Maintain a tidy, well-organised reception, coffee station and customer waiting area

Your profile

• Excellent communication and interpersonal skills
• Good organisation and attention to detail
• Ability to work in a fast-paced environment and handle high footfall
• Previous experience in a reception or customer service role
• Must be eligible to work in the UK

About Us

Hedin Automotive is a well-established BMW & MINI franchise with state-of-the-art centres across North London, East London, and Kent. As part of Hedin Mobility Group—one of the world's leading private automotive retail and aftermarket services providers—we are dedicated to excellence in everything we do. Whether in customer-facing roles or the workshop, our incredible teams are passionate about making Hedin Automotive a seamless, enjoyable place to do business. We strive to create great experiences through a team that genuinely cares about our customers.

Salary and hours

Basic salary: £15,238 per annum.

Working hours: Thursday and Friday, 8.30am – 5.30pm and Saturday, 8am - 5pm, with an unpaid hour for lunch (24hrs per week).

In addition, you will be required to provide cover as per business needs. Any additional hours worked will be paid as overtime.

Benefits

Hedin Automotive values our employees and invests in personal development and training. In addition, we offer a wide range of market leading benefits to all our colleagues. Why not take a moment to view our benefits and see what our employees love about working at Hedin Automotive by visiting our Careers page.

Click apply today and take the first step towards a rewarding career in the automotive industry.