Property Inspections Clerks

Beresfords Group; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A property management company in Greater London is seeking Property Inspection Clerks to undertake inspections and prepare detailed reports on property conditions. The role involves regular visits to properties and communication with both tenants and landlords to mediate issues. Ideal candidates will possess strong organizational skills, excellent attention to detail, and prior face-to-face experience. Full training is provided, with a competitive salary structure ranging from £28,000 to £30,000 depending on experience.

Benefits

Car allowance

Performance-related bonuses

Comprehensive training

Qualifications

• Experience in Residential Lettings is advantageous but not required.
• Able to manage a busy diary and prioritize tasks.
• Confident, professional demeanor required.

Responsibilities

• Prepare detailed property condition reports using bespoke software.
• Inspect properties during and after tenancies.
• Mediate between landlords and tenants regarding condition issues.

Skills

Attention to detail

Organizational skills

Communication skills

Proficiency in IT

Face-to-face customer interaction

Tools

MS Office

Tablets and mobile devices

Job description

Overview

We have exciting opportunities for Property Inspections Clerks to join our busy lettings departments throughout Essex. The successful candidates who fulfil this varied role will spend much of each working day visiting properties to undertake various tasks which include the production of condition inspections to ensure they remain in good condition, produce reports to evidence, and dispatch to the relevant landlord.

Responsibilities

• Via bespoke software held on an iPad, compile detailed reports which record the overall condition of a property prior to any tenants moving in.
• Re-visiting the properties midway through an active tenancy to check on the condition, produce a brief report and then dispatch this to the relevant landlord concerned. Discussing with the tenants in occupation any maintenance- based issues that may be evident. Where relevant, liaising with our Property Managers to ensure maintenance-based issues are resolved.
• If the property is not being maintained to an acceptable condition discussing this with the tenants whilst at the property and putting a simple plan in place with them to improve the situation.
• Inspecting the property prior to the end of a tenancy to produce a ‘check out’ report which will again record the general condition of the property at that time just prior to the tenants moving out.
• At the end of a tenancy mediate between landlord and tenants regarding any issues linked to a condition which is considered to be beyond fair wear and tear and attempt to agree a suitable amount of money that the tenants are to contribute to put things right.
• Where issues are evident at the end of a tenancy, but the landlord and tenants fail to agree a mutually acceptable compromise, the Property Inspection Clerk prepares all relevant paperwork and sends this to an independent adjudicator who will then decide what if anything should be deducted from the tenants’ original deposit.

Requirements

• Previous experience within Residential Lettings would be advantageous, but not essential as full training provided to those retaining the other essential skills described above.
• Previous experience dealing face-to-face with the public.
• A strong attention to detail when inspecting a property and compiling a report.
• Highly organised and able to manage a busy diary.
• The ability to prioritise urgent tasks and constantly work to pre-defined deadlines.
• Excellent communication skills – face to face, orally and electronically
• Confident and professional
• IT proficient - familiar with MS Office, other general packages, Tablets, and other mobile devices
• Own car and clean driving license

Salary & Benefits

Full-time salary circa £28,000 - £30,000 per annum depending on relevant experience, which include basic salary of between £25,000 - £27,000 per annum, car allowance and performance related bonuses. Salary would be adjusted on a pro rata basis for part-time working.

Training

• Successful candidates will receive comprehensive training both initially and thereafter, throughout their career.
• Professional accreditations can also be acquired and Beresfords fund the full cost of relevant course material.

Holidays

21 days plus Bank Holidays. Annual entitlement increases in line with length of service.

Hours of Work

We will consider applications from people wanting to work either 5, or 4 days a week working between 8.30am to 5.30pm. Naturally for those working 4 days a week the salary, bonuses and holiday entitlement would be adjusted accordingly on a pro-rata basis.