Principal Engagement Manager, UKGI Public Sector Delivery Team

Amazon; City Of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading cloud solutions provider is seeking an Engagement Manager in London to lead complex AWS cloud solution projects. The ideal candidate will bridge business needs with technical solutions and manage large-scale implementations. Strong project management skills and proficiency in AWS are essential. This position offers significant career growth and requires experience in managing cross-functional teams as well as delivering impactful presentations to stakeholders.

Benefits

Mentorship and career growth opportunities

Flexible work-life balance

Inclusive team culture

Qualifications

• Experience in program or project management.
• Experience leading large-scale technical or engineering programs.
• Experience communicating and delivering presentations to various stakeholders.

Responsibilities

• Lead and manage complex cloud migration and implementation projects.
• Guide technical decisions utilizing AWS services and best practices.
• Bridge business requirements with technical solutions.

Skills

Program or project management

Leading large-scale technical programs

Communication and presentation skills

Management of cross-functional projects

Education

Project management certification (PMP, Scrum)

Job description

Overview

The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to lead the delivery of complex cloud solution projects. This role combines technical expertise with strong project leadership to drive successful implementations of AWS-based solutions for clients. You will bridge business requirements with technical solutions, facilitate technical discussions, and ensure alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework, you will demonstrate technical credibility across diverse stakeholders, distill customer needs into clear technical requirements, decompose complex problems, and make trade-off decisions considering performance, scalability, security, and business impact.

You will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and communicate technical concepts to both technical and business audiences. As you progress, you will lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. You will apply management and leadership capabilities to execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion while exceeding customer expectations.

The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives, providing guidance through a collection of offerings that help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through global specialty practices covering a variety of solutions, technologies, and industries.

Responsibilities

• Leading and managing complex cloud migration and implementation projects
• Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
• Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
• Distilling customer needs into clear technical requirements and mapping them to business outcomes
• Decomposing complex technical problems into actionable, deliverable solutions
• Contributing to technical documentation and defining documentation standards

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn\u2019t followed a traditional path, or includes alternative experiences, don\u2019t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world\u2019s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, trusted by customers from startups to Global 500 companies.

Inclusive Team Culture

Here at AWS, it\u2019s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences inspire us to embrace our uniqueness.

Mentorship & Career Growth

We\u2019re continuously raising our performance bar to become Earth\u2019s Best Employer. You\u2019ll find knowledge-sharing, mentorship, and other resources to help you develop into a well-rounded professional.

Work/Life Balance

We value work-life harmony and strive for flexibility. When you feel supported in the workplace and at home, there\u2019s nothing we can\u2019t achieve in the cloud.

Qualifications

Basic Qualifications

• Experience in program or project management
• Experience leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion
• Experience managing projects across cross-functional teams, building sustainable processes and coordinating release schedules
• Experience communicating and delivering presentations to customers, stakeholders, and/or teammates
• Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management

Preferred Qualifications

• Experience defining KPI\u2019s/SLA\u2019s used to drive multi-million dollar businesses and reporting to senior leadership
• Experience communicating to senior management and customers verbally and in writing
• Project management certification such as PMP, Scrum, or other Agile certification
• Experience in customer-facing business presentations covering business and technical aspects or equivalent
• Experience in leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit the accommodations page for more information.