Outbound Sales Representative

Booksy; United Kingdom; Remote; GBP 25,000 - 30,000; Full time

Job summary

A leading beauty tech company in the UK is seeking an experienced Outbound Sales Specialist to drive customer engagement and sales. This remote role involves converting leads, actively developing online presence, and working collaboratively with sales and marketing teams. The ideal candidate will possess strong organizational skills and previous experience in a high-volume B2B sales environment. Competitive salary with commission is offered.

Qualifications

• Proven experience in outbound sales within a B2B environment.
• Experience in selling to SMB businesses would be preferred.
• Ability to run demos on the Booksy app.

Responsibilities

• Qualify and convert leads through cold calls.
• Build online presence on social media to generate leads.
• Develop strategies to re-engage lapsed customers.
• Maintain accurate records in CRM, track lead progression.
• Collaborate with sales and marketing teams to align strategies.

Skills

Outbound sales experience in B2B

Google Suite proficiency

Strong communication skills

Problem-solving skills

Organizational skills

Tools

Salesforce

Job description

Overview

Your career as an Outbound Sales Specialist at Booksy will place you at the heart of our mission to empower beauty professionals. You\'ll be instrumental in finding and converting leads, expanding our customer base, and mentoring a small team to achieve success. By embodying Booksy\'s values, you\'ll play a key role in driving our growth and shaping the future of our business. This is a remote position from within the UK, with occasional travel to our Eastbourne office (which you can expense) for trainings and team meetings. Please note the salary range is £25,000-£30,000 base + uncapped commission.

What You\'ll Do

• Actively follow up on leads to qualify and convert them into sales opportunities through cold calls.
• Actively build an online presence (Instagram, TikTok, etc.) to build your Booksy brand and generate leads through these channels. Utilise email outreach, social selling, and other communication channels to engage prospects. Work closely with the marketing team to share best practices, identify trends and share ideas.
• Identify lapsed customers or clients and develop strategies to bring them back on board through tailored outreach.
• Analyse past closed-lost opportunities and develop strategies to re-engage them, turning them into warm leads. Collaborate with the sales team to review previous interactions, identify missed opportunities, and create a path forward for re-engagement.
• Work closely with sales and marketing teams to ensure alignment of strategies and messaging. Provide regular updates on campaign results, lead quality, and conversion metrics. Maintain accurate records in CRM, tracking every interaction and lead progression. Excellent management of your pipeline and ensure each lead is worked effectively by following the prescribed contact strategy.
• Collaborate with your sales manager to develop and implement effective sales strategies. Meet and exceed monthly sales targets and KPIs by utilizing your own skills and experience, following the Booksy Sales Methodology, and maintaining a high level of productivity. Attend assigned meetings and training. Participate in ad hoc projects. Stay up-to-date with industry trends and market developments.

Essentially, to ensure you succeed in this role, you’ll need

• You\'ll need proven, hands-on experience in outbound sales position in a B2B environment
• Experience in selling to SMB businesses at a high volume, and closing, would be preferred
• Google Suite proficiency and strong tech skills; you\'d be confident running a demo on the Booksy app, and using Salesforce as your CRM.

What will set you apart

• Industry knowledge or strong interest in beauty/salon sector
• Competitive, driven, and resilient with strong work ethic
• People-focused: great communicator, problem-solver, and persuader
• Highly organised, adaptable, and able to juggle multiple tasks
• You are a team player with a positive, can-do attitude

A bit about Booksy

A career at Booksy means you\'re part of a global team focused on helping people around the world feel great about themselves, every day. From empowering entrepreneurs to build successful businesses, to supporting their customers to arrange \'me time\' moments, we\'re in the business of helping people thrive and feel fantastic.

Working in a rapidly growing and evolving company comes with its own set of opportunities and challenges. If you prefer a stable environment, with clear processes and structures then, we\'ve got to be honest, you won\'t always find that here. However, if you\'re a driven self-starter, with initiative and the motivation to grow your career in an environment that\'s rapidly changing as we scale-up globally, then the chances are that you\'ll love it at Booksy.