On Board Host

SSP Group; Nottingham; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading catering provider is looking for an On Board Host to join our team in Nottingham. This full-time role involves providing at-seat service, assisting passengers, and managing stock on East Midlands trains. With a competitive pay of £12.60 per hour and numerous employee benefits like discounted meals and health support, it’s an excellent opportunity to develop your career in a dynamic environment. Join us to deliver first-class service to railway passengers.

Benefits

Discounted meals while on shifts

Employee discounts

Health & Wellbeing support

28 days holiday pro rata

Award-winning training and development programs

Qualifications

• Motivated individual with a passion for customer service.
• Ability to work independently and achieve sales targets.
• Experience in fast-paced environments is beneficial.

Responsibilities

• Provide at-seat trolley service on trains.
• Assist passengers and manage stock effectively.
• Adhere to hygiene and safety standards.

Skills

Outstanding customer service

Ability to handle transactions

Stock management

Adhering to safety standards

Job description

Join Rail Gourmet - Catered to You and Your Career!

Rail Gourmet is seeking a motivated individual to join our team as On Board Host for East Midlands Train (EMR) at Nottingham.

Join Rail Gourmet UK, the leading provider of catering and on-board services to the British Railway Industry. Operating from over 40 service centres nationwide and employing over 1000 people in the UK alone, our commitment is to deliver a service that is First Class – Consistently.

Hours: Full Time (40 hours per week)

Pay Rate: £12.60 per hour.

AS AN ON BOARD HOST YOU’LL:

• Provide 'at seat trolley service' on EMR trains, ensuring outstanding customer service, managing stock, and handling transactions.
• Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
• Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
• Perform Service Centre duties as directed, engaging with passengers, providing information, and addressing diverse needs and offering accurate details on services, ticketing, platforms, and potential disruptions.

WHY JOIN AS AN ON BOARD HOST?

At Rail Gourmet, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• Health & Wellbeing Support.
• Holiday Allowance : 28 days holiday pro rata, inclusive of Bank Holidays.
• Rewards & Recognitions such as RG Stars, Extra Mile Vouchers, and more.

SSP are proud to be an equal-opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives.