Network Operations Manager

Zachary Daniels Recruitment; Ipswich; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is seeking an experienced Network Operations Manager to drive performance improvements and implement innovative solutions. The role includes managing stakeholders, leading performance reviews, and deploying lean processes. Ideal candidates will have a strong operational background and be self-starters with excellent communication skills. Competitive salary and benefits offered.

Benefits

Competitive salary

Pension scheme

Long service awards

Employee discount

Cycle to work scheme

Qualifications

• Previous experience in a Continuous Improvement Warehouse role.
• Proven ability to manage stakeholders, particularly in a 3PL environment.
• Self-starter with a keen eye for detail and problem-solving skills.

Responsibilities

• Lead performance reviews with internal teams and 3PL partners.
• Deploy lean processes across the DC and 3PL environments.
• Build strong relationships with internal and external stakeholders.

Skills

Continuous Improvement Warehouse experience

Operational performance management

Stakeholder management

Excellent communication skills

Organisational skills

Customer-focused operations experience

Attention to detail

Problem-solving skills

WMS experience

Job description

Overview

Network Operations Manager | Suffolk/ Nationwide | Retail | Zachary Daniels are excited to be partnering with a high growth national retailer.

Due to continued growth, we are looking for a dynamic Network Operations Manager to join the team, based at one of their UK Distribution Centres. This role will be key in driving performance improvements, optimising processes, and implementing innovative solutions across the DC network. The purpose of this role is to partner with the 3PL operational teams to refine planning accuracy, identify continuous improvement opportunities and scale deploying innovation across the network. This role has a bias towards Warehouse Management.

Responsibilities

• Performance Management: Lead performance reviews with internal teams and 3PL partners, monitoring safety, people, cost, quality, and customer metrics. Own budget control and initiatives to eliminate inefficiencies and improve standards.
• Operational Process Expertise: Deploy lean processes across the DC and 3PL environments, identifying areas for improvement and implementing corrective actions. Use tools like KANBAN to prioritise changes and drive consistency across the network.
• Stakeholder Management: Build strong relationships with internal and external stakeholders, holding them accountable for deliverables and driving continuous improvement initiatives.
• Leadership: Communicate effectively at all levels, leading operational performance discussions and ensuring that business strategies are translated into tactical actions that drive both short- and long-term goals.

Person Specification

Essential Skills & Experience

• Previous experience in a Continuous Improvement Warehouse role.
• Strong background in operational performance management and lean operations.
• Proven ability to manage stakeholders, particularly in a 3PL environment.
• Excellent communication skills, both verbal and written.
• Exceptional organisational skills in fast-paced environments.
• Experience working in customer-focused operations.
• Self-starter with a keen eye for detail, problem-solving skills, and the ability to work independently.
• Experience using WMS and similar systems.
• Live within a commutable distance to Barnsley / South Kirkby

Desirable Skills & Experience

• Experience in retail/operational networks (both physical stores and online).
• Familiarity with warehouse automation/robotics and digital operations.
• P&L management experience.
• Experience in network design or warehouse layout modelling.
• Six Sigma certification.

What We Offer

• Competitive salary
• Pension scheme
• Long service awards
• Employee discount
• Cycle to work scheme

Hours: Monday - Friday, 08:45am - 17:30pm

BBBH: 33591