Loss Prevention Officer

TK MAXX; Edgware; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company is looking for an individual to support customer experience and ensure product security in Edgware. The candidate should have experience in customer-facing roles, good communication skills, and remain calm under pressure. The role offers a competitive salary and various benefits, including a uniform and a comprehensive wellbeing package.

Benefits

Competitive Salary

Uniform Provided

Comprehensive wellbeing package including employee assistance program

Qualifications

• Experience in a customer-facing role within a fast-paced retail environment is ideal.
• Ability to remain calm under pressure.
• Self-motivated and resilient with a drive to make a difference.

Responsibilities

• Support a positive customer experience by being a visible, friendly presence.
• Work closely with the store team to maintain security of products.
• Demonstrate ability to remain calm and professional under pressure.

Skills

Customer service

Conflict resolution

Communication

Job description

Overview

TJX is an exciting place to work and we count on our Associates to bring our business to life. Staying true to our open, collaborative culture and values of honesty, integrity, and treating each other with dignity and respect is a top priority for us. TK Maxx. At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer.

Responsibilities

• You will be supporting a positive customer experience within our stores by being a visible, friendly, approachable presence at our entrance doors. You will be focused on deterring loss on the salesfloor whilst acting as an ambassador for the loss prevention function.
• You will work closely with the store team to maintain security of our product and together you will aim to deliver effective conflict resolution when required.
• You will need to demonstrate your ability to remain calm and professional under pressure.
• You will also be self-motivated, resilient and driven to make a difference with a natural ability to communicate.

Qualifications

• Experience of being in a customer facing role, within a fast-paced retail environment or security guard role is ideal but not essential.
• Good communication and conflict resolution skills; ability to remain calm under pressure.
• Self-motivated and resilient with a drive to make a difference.

Benefits

• Competitive Salary
• Uniform Provided
• Comprehensive package of benefits to support your mental, physical and financial wellbeing such as access to an employee assistance program, associate discount and service awards

Additional Details

Join us, and you'll be a part of our thriving, growing European business filled with opportunities for growth and recognition. Address: Unit D Broadwalk Centre, Location: EUR TK Maxx UK Store 791 - Edgware.