Level 3 Data & Finance Technician Apprentice

Sandwell Metropolitan Borough Council; Oldbury; On-site; GBP 10,000 - 40,000; Full time

Job summary

A local government organization in Oldbury is offering a Level 3 Data Technician apprenticeship. The role includes supporting Data and Finance Officers, assisting with IT systems, managing data, and maintaining financial records. Candidates are expected to have GCSEs in English, Maths, and IT, along with essential skills such as communication and attention to detail. The position ensures a structured learning environment with required training programs provided to enhance your knowledge and skills.

Qualifications

• Level 3 Data Technician apprenticeship qualification.
• Functional Skills as appropriate provided.
• Willingness to learn and attend training.

Responsibilities

• Provide support to the Data and Finance Officers.
• Assist with IT systems and report generation.
• Manage data and financial information accurately.
• Prepare documentation of data actions and results.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Problem solving skills

Team working

Self-motivated

Positive and enthusiastic

Education

GCSE in English Language (grade A-C/9-4 /L2 equivalent)

GCSE in Maths (grade A-C/9-4 /L2 equivalent)

GCSE in IT (grade A-C/9-4 /L2 equivalent)

Job description

Your main jobs and duties will include:

Responsibilities

• Provide confidential, secure, and efficient support to the Data and Finance Officers in the Special Educational Needs (SEN) Team
• Assist with IT systems including emails, spreadsheets, databases, and Microsoft applications to produce reports and maintain records
• Collect, collate, and manage data and financial information as directed
• Maintain accurate electronic filing systems and log information on the Synergy system
• Carry out data entry and financial entries under supervision
• Provide technical support and assistance where appropriate
• Understand and apply the Council's financial policies
• Maintain accurate financial records, spreadsheets, and budget reports
• Prioritise workload effectively to meet deadlines and ensure work meets council standards, regulations, and legislation
• Uphold confidentiality at all times in line with the Council's Code of Conduct and GDPR
• Promote equality, inclusivity, and sensitivity to the needs of disadvantaged groups, acting as a role model in line with the Equalities Act 2010
• Undertake other duties as required to support the objectives of the Thematic Area, appropriate to grade and ability
• Carry out responsibilities with due regard to the Council's Health and Safety policies, combine data sets from multiple sources and present in a format appropriate to the task
• Use tools and/or apply basic statistical methods to identify trends and patterns in data
• Identify faults and cleanse data to improve data quality, for example identifying gaps, duplicate entries, outliers and unusual variances, including cross‑checking across data elements or between data sources
• Audit data results for maintenance of data quality, reviewing a data set once all sources are combined, to ensure accuracy, completeness, consistency and traceability from original data
• Demonstrate the different ways of communicating meaning from data in line with audience requirements
• Produce clear and consistent documentation of the data provided to others and of actions completed. Where appropriate or mandated by the working context, this documentation should use standard organisational templates
• Store, manage and distribute data in compliance with organisational, national, sector‑specific standards and/or legislation
• Consider sustainability and ways to reduce impact, for example using cloud storage, sharing links to files, avoiding storing multiple versions of files, and reducing the use of physical handouts of documentation
• Parse data against standard formats, and test and assess confidence in the data and its integrity
• Operate collaboratively in a working context that accounts for, and takes advantage of, the roles, skills and activities of others, especially those interacting with the same data sets or working towards a common goal
• Prioritise own activities within the context of the duties to be performed, taking account of any known or expected impact on others
• Follow equity, diversity and inclusion policies in the organisation for a common goal
• Demonstrate the ability to use different tools and methods to formulate and utilise effective prompts to research, apply, and evaluate data transformation techniques
• Select and migrate data from already identified sources
• Format and save datasets
• Summarise, analyse and explain gathered data

Training Schedule

At the end you will gain a Level 3 Data Technician apprenticeship qualification. This will include any Functional Skills as appropriate. The apprenticeship will also include a proportion of 20% Off‑The‑Job Training and a robust programme of Mandatory Apprentice Training provided by Sandwell Council to include:

• Fire Awareness
• Prevent
• Safeguarding
• Data Protection
• Cyber Security and Equality & Diversity

GCSE in:

• English Language (grade A‑C/9‑4 /L2 equivalent)
• Maths (grade A‑C/9‑4 /L2 equivalent)
• One other subject outside of English Language & Maths (grade A‑C/9‑4 /L2 equivalent)
• IT (grade A‑C/9‑4 /L2 equivalent)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Other Requirements

• Working at a computer all day, answering high volumes of calls, expected to work in a professional manner representing the company at all times and required to multi‑task
• You must be willing and able to attend training and undertake learning as required

Required Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Logical
• Team working
• Initiative
• Non judgemental
• Patience
• Willingness to learn
• Reliable and trustworthy
• Self‑motivated
• Positive and enthusiastic
• Able to follow instructions
• Maintain confidentiality