Learning & Development Co-ordinator

Maximum ManagementFrazer Jones USA; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A reputable management firm in London seeks an L&D Administrator to manage logistics for training events, oversee course bookings, and develop learning materials. Candidates should have experience with SAP SuccessFactors, excellent organizational skills, and a proactive approach to administrative tasks. This role offers an opportunity to work in a dynamic environment with a focus on learning and development.

Qualifications

• Experience in SAP SuccessFactors people learn module.
• Demonstrable interest in L&D.
• Experience within a professional services firm.
• Excellent communication skills.
• Ability to manage administrative tasks proactively.

Responsibilities

• Manage administration for L&D events and activities.
• Oversee course bookings and promotion.
• Assist in developing training materials.
• Liaise with travel agents for arrangements.
• Monitor training feedback and attendance.

Skills

SAP SuccessFactors

Customer service

Organizational skills

Time management

Microsoft Office

Event management

Job description

Key Responsibilities

• Take ownership for doing all administration relating to L&D events and learning activities, including webinars and e-learning modules.
• Administer and monitor course bookings and be responsible for the promotion of courses to relevant staff in order to ensure maximum take-up of training places.
• Assist in developing and disseminating learning materials, training handouts and briefings.
• Liaise with our travel agents to make any travel arrangements for course delegates (flights, hotels and taxis).
• Arrange for set-up of rooms and events in London where we are running our core development programmes.
• Monitor feedback.
• Record and process invoices relating to all L&D activity.
• In collaboration with the Knowledge Management team, manage the scheduling of technical training programmes.
• Monitor the take-up of training, profile and attendance rates of participants, quality and evaluation.
• Produce a monthly summary of training activity including key statistics by geography.
• Provide the first point of contact for L&D queries.
• In collaboration with the L&D Team, maintain the team’s pages on the Intranet.
• Collaborate with the L&D Team and Senior HR Systems Manager to maintain and develop the training module of the HR information system.
• Maintain accurate Continuing Professional Development (CPD) records.
• Manage e-learning systems for compulsory compliance courses, language courses and any other e-learning system we run.
• Provide travel booking and logistics support to the L&D team in conjunction with the firm’s nominated travel agent.
• Any other ad hoc duties as and when required.

Key Skills & Experience Required

• Experience in SAP SuccessFactors people learn module.
• Demonstrable interest in L&D.
• Experience within a professional services firm or professional body.
• Excellent customer service and communication skills, dealing with people and tasks in a professional, polite and considerate manner.
• Excellent organisational, time management and administrative skills.
• Ability to take ownership and deliver all administrative tasks in a proactive manner.
• Some experience in event management advantageous.
• Excellent attention to detail.
• Conversant with Microsoft Office suite.
• Exposure to an LMS useful.
• Flexible with regard to working hours (normal office hours are seven working hours between 9.30am and 5.30pm; however, some L&D events are held outside normal working hours).

The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy.