Lead Nightshift Manager

Sainsbury’s Group; Bristol; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retail company in Bristol seeks a Nightshift Manager to lead a team, ensuring efficient replenishment and operational excellence overnight. Candidates should have proven leadership skills, experience in managing teams, and a strong focus on customer satisfaction. This role comes with benefits including a discount card, annual bonus, and wellbeing support.

Benefits

Discount card

Annual bonus

Free food and hot drinks

Generous holiday entitlement

Pension matching

Colleague networks

Cycle to Work scheme

Qualifications

• Experience managing managers in a fast-paced environment.
• Comfortable working overnight and providing a safe environment.
• Proven success in delivering and improving KPIs.

Responsibilities

• Lead and manage a team overnight to ensure replenishment activities.
• Accountable for store performance and health and safety.
• Drive high performance with a focus on efficiency.

Skills

Leadership

Performance Management

Data Interpretation

Inclusivity

Customer Focus

Adaptability

Job description

Overview

Lead and manage a small team of managers overnight, and together with your colleagues, deliver all replenishment activities ready for our customers the following morning. Planning for upcoming key trading activities and events by working closely with the rest of the store leadership team. People management, including pay and scheduling routines, training, communication and employee relation activities such as managing performance, absence, and completing disciplinaries. Regularly taking full accountability for the store overnight, role modelling and coaching for high standards and efficiency across the store. Take accountability for the health and safety of every one of the colleagues who works with you on a shift. Our nightshift managers work full-time hours over 4 nights, as well as receiving a £4,500 premium on top of their base salary (Our nightshifts typically run from 22:00 - 08:00).

What makes a great lead nightshift manager

• Someone who is comfortable with nightshift working and is adaptable to the physical and mental impact of these shift patterns, and understands the importance of providing a safe and healthy environment for their team
• A passionate leader who is consistently ambitious for their customers and colleagues, every day, growing their team to do the same.
• Experience of managing managers, in a fast-paced, customer-facing environment.
• An operator who is comfortable managing alone in the absence of more senior management.
• Driven to deliver high performance with a focus on efficiency and engagement.
• Confident in the use of data, and understanding / interpreting KPI's or other performance indicators, and has experience of improving these.
• Puts inclusivity at the heart of what they do and uses this to build an inclusive team and working environment.
• Can manage disciplinaries, performance issues or other similar employee relations issues (Up to dismissal).
• Experience leading large teams in a fast-paced, customer-focused environment - you've developed leaders, built high-performing teams, and created a culture of ownership and accountability.
• A track record of delivering exceptional customer experiences across complex operations, with evidence of delivering these through your team.
• Proven success in delivering and improving KPIs - from sales and stock availability to customer satisfaction and colleague engagement, you've driven results that matter.
• Experience managing sensitive and complex people matters, including performance, absence, and formal employee relations cases, with confidence, fairness, and sound judgement.
• Leadership experience in an operational environment - whether in retail, hospitality, or food service - where you've owned departmental performance and confidently led the store in the absence of senior leadership.
• Can evidence leading change - whether rolling out new ways of working, embedding new systems, or shifting team mindsets, you've brought people with you and made change stick.
• Desirable - Demonstrated experience working night shifts in a high-volume, operational environment - you've adapted to the physical and mental demands of overnight working and created a safe, supportive atmosphere for your team during out-of-hours trading.

Benefits and terms

• Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day.
• An annual bonus scheme based on our, and your, performance.
• Free food and hot drinks provided for Colleagues in all our stores.
• Generous holiday entitlement, maternity and paternity leave.
• Pension - we'll match 4-7.5% of your pension contributions.
• Sainsbury's share scheme - build up an investment at discounted rates.
• Wellbeing support - access to emotional support, counselling, legal and financial advice.
• Colleague networks - link with like-minded people to help fulfil your potential.
• Cycle to Work scheme - hire a new bike and cycling equipment, whilst saving on tax and NI.
• Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
• Our inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. If you would like to learn more about our commitment to inclusivity, please take a look. Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.