Junior Applications Engineer

SF Recruitment (Leicester); High Wycombe; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading recruitment agency is seeking a motivated Junior Applications Engineer to join a growing team in High Wycombe. This role involves developing laser cutting applications, providing customer support, and conducting on-site repairs. The ideal candidate will have a degree in electrical or electromechanical engineering and up to 2 years' experience in a related field. This position offers a salary range of £30,000 - £35,000 and an opportunity to work with cutting-edge technology in laser systems.

Qualifications

• Motivated with an electrical or electromechanical engineering degree.
• Up to 2 years' experience in a relevant field.
• Ability to diagnose problems remotely.

Responsibilities

• Develop and improve laser cutting applications.
• Answer customer service calls and diagnose problems.
• Visit customer sites for repairs and maintenance.

Skills

Electrical engineering

Electromechanical engineering

Customer service

Education

Degree in Electrical or Electromechanical Engineering

Job description

Role Overview

Junior Applications Engineer
£30,000 - £35,000
Sandiacre

We are seeking a motivated engineer with an electrical / electromechanical engineering degree and up to 2 years' experience to join our team as a Laser Service & Applications Engineer. In this role you will split your time between:

• Developing and improving laser cutting applications
• Answering customer service calls and diagnosing problems remotely
• Working in our factory to commission new laser machines and support production and process development
• Gaining deep product knowledge across legacy and modern laser systems and helping advance our product line
• Few times a month, visiting customer sites to repair, maintain and commission laser machines

Key Responsibilities

• Responsible for developing and improving laser cutting applications
• Provide phone-based customer support: receive service calls, diagnose issues, guide customers, and determine when a field visit is required
• When required, travel to customer sites to conduct on-site repairs, maintenance, upgrades and commissioning of laser equipment
• Commission new machines in the factory: setup, calibration, acceptance testing, handover to production
• Learn and document the differences between legacy laser systems and new-generation machines, their physical design, control systems …