ISOC Engineer Tier 1

SF Recruitment (Tech); Plymouth; On-site; GBP 24,000 - 29,000; Full time

Job summary

A technology recruitment firm is seeking motivated ISOC Tier 1 Engineers to join their team in Bolton. This entry-level role is perfect for those starting their networking or cyber security careers and offers hands-on training in a fast-paced environment. Responsibilities include triaging network alerts, supporting customer environments, and engaging in structured learning to progress within the company. A strong interest in technology is essential for this position.

Benefits

Structured training

Clear career progression

24/7 shift cover

Qualifications

• Strong interest in networking or cyber security is essential.
• Formal studies or self-learning in the relevant field welcomed.

Responsibilities

• Provide 1st line triage and resolution of network alerts.
• Monitor customer environments including routers and firewalls.
• Participate in 24/7 shift rota for support.

Skills

Networking interest

Cyber security interest

Job description

Location: Horwich, Bolton

Salary: £28,500 + Benefits

Hours: 24 / 7 Shift-Based Role

The Opportunity

We are expanding our Secure Operations Centre in Bolton and are looking for motivated ISOC Tier 1 Engineers to join our growing team. This is an ideal role for individuals at the start of their networking or security careers who want hands‑on exposure within a fast‑paced environment, structured training, and a clear path to progress into Tier 2 and beyond.

If you're passionate about technology, eager to learn, and ready to take the first step in a SOC / NOC career, we want to hear from you.

Key Responsibilities

• Provide 1st line triage, investigation, and resolution of network and security alerts.
• Monitor and support customer environments including routers, switches, firewalls, and related tools.
• Escalate issues to Tier 2 engineers where required.
• Work closely with customers and internal teams to ensure timely updates and high-quality service.
• Maintain accurate incident records and contribute to service improvement.
• Participate in a 24 / 7 shift rota, including weekends, bank holidays, and on-call cover.
• Engage in structured learning and certification programmes to build towards Tier 2 responsibilities.

Skills and Experience Required

• A strong interest in networking or cyber security – formal study or self‑learning welcomed.
• CCN...