Indian Subcontinent Travel Specialist

Travel Trade Recruitment Limited; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A family-owned tour operator in Manchester is seeking an experienced Travel Expert to design bespoke itineraries for travelers. The ideal candidate has a strong sales record in tour operations, a passion for travel, and excellent customer service skills. This role offers a competitive salary, a bonus scheme, and opportunities to travel overseas. Normal office hours without weekend work are expected.

Benefits

Competitive salary

Sales related bonus

No weekends

Friendly working environment

Opportunities to travel overseas

Qualifications

• Experience in selling the Indian Subcontinent/Indian Ocean within Tour Operations.
• Ability to work independently and contribute to the team.
• Dynamic individual with a passion for travel.

Responsibilities

• Design high-quality, tailor-made itineraries for travelers.
• Convert warm sales leads via email and telephone.
• Provide exceptional client service at all stages of the sales process.
• Process bookings and maintain customer records.

Skills

Sales performance

Customer service

Attention to detail

Microsoft Office

Job description

Overview

Do you have experience of tailor-making holidays to India, Sri Lanka, Indonesia and other Southeast Asian countries? We are excited to be working with a well-established, family-owned tour operator who deliver high levels of service, delivering bespoke itineraries based on personal experiences. They are recruiting for an experienced, passionate and self-motivated Travel Expert to join their successful team.

Responsibilities

• Designing high quality, tailor-made itineraries for a wide range of travellers
• Converting warm sales leads via email and telephone
• As a Travel expert you will be responsible for the full sales process including planning, costing, refining and confirming itineraries, through to post-travel communications
• You will be required to present high quality travel itineraries that are specifically customised to the client's unique requirements
• Delivery of exceptional client service at all stages of the sales process
• Dealing with enquiries by telephone and email
• Identifying and meeting customers' needs by providing exceptional customer service at all times
• Confirm bookings and invoice the customer
• Processing bookings, finalising tours to ensure everything is in place
• Follow up on feedback post-trip
• Maintain customer records
• Support website maintenance & development to ensure our products are marketed professionally and effectively
• Support social media campaigns to promote offers, generate customer engagement and sales leads
• Assist with development of tours, coordinating with overseas suppliers and UK organisations
• Participate in promotional events and activities
• Effectively perform administrative duties
• Willingness to participate in training appropriate to own development

About you

• You will be a dynamic individual with a can-do attitude and passion for travel. Happy working independently whilst also contributing to the team. You will have past experience of selling the Indian Subcontinent/Indian Ocean within Tour Operations
• Excellent knowledge of Microsoft Office software (Word, Excel and Outlook).
• Attention to detail is vital, as is the ability to follow through with all aspects of the holiday arrangements once a sale is confirmed.
• Applicants must have a track record of exceptional sales performance within a tour operator environment.

The Package

• Competitive salary depending on experience
• Sales related and company wide bonus scheme
• Normal office hours - no weekends
• Friendly working environment
• Company events
• Opportunities to travel overseas

Interested?

Please follow the instructions to apply and attach your CV. This vacancy is being managed by Gemma Thelwell.