Housing Officer

Moxie People; England; Hybrid; GBP 37,000; Full time

Job summary

A housing services organization in the UK seeks a dedicated Housing Officer. The role involves managing properties, ensuring compliance, conducting inspections, and collaborating with teams. Applicants should have experience in housing management and a solid understanding of housing legislation. This position supports the mission of providing safe housing and offers competitive salary and benefits.

Benefits

Salary £37,000

27 days annual leave

24/7 Employee Assistance Programme

Enhanced pension scheme

Cycle to Work scheme

Discounts on brands

Qualifications

• Experience in housing management and compliance within regulated environments.
• Strong communication skills to engage effectively with stakeholders.
• Proficient in Microsoft 365 and holds a full UK driving licence.

Responsibilities

• Ensure properties meet statutory compliance requirements.
• Conduct regular inspections and maintain accurate records.
• Support tenancy management and assist with income collection.

Skills

Housing management experience

Knowledge of housing legislation

Strong communication skills

Excellent organizational abilities

Proficiency in Microsoft 365

Tools

Property management systems

Job description

Overview

We are seeking a dedicated and experienced housing Officer professional with a strong compliance background. You will be proactive, organised, and able to balance multiple priorities while maintaining high standards of health, safety, and tenant care. You thrive in a structured environment but can respond flexibly to issues as they arise, working collaboratively with colleagues, contractors, and residents.

Benefits

• Salary £37,000
• Receive 27 days annual leave.
• 24/7 Employee Assistance Programme supports life challenges.
• Flexible and hybrid working offered for certain roles.
• Financial Benefits
• Enhanced pension scheme available.
• Cycle to Work scheme encourages sustainable commuting.
• Discounts on brands, fashion, holidays, groceries, more.
• Life Assurance covers two times employee annual salary.
• Comprehensive formal learning opportunities for all staff.
• Organisation-wide culture encourages continuous personal development.
• Frontline staff access regular Reflective Practice supervision.
• Clinical supervision offered for therapeutic and counselling roles.
• Inclusive workplace ensures everyone feels valued respected.
• Policies promote equity, diversity, and inclusion organisation-wide.

Key qualities and skills

• Demonstrable experience in housing management, tenancy administration, and compliance within regulated environments.
• Knowledge of housing legislation, landlord responsibilities, and property safety standards.
• Strong communication skills, able to engage effectively with residents, colleagues, and external stakeholders.
• Excellent organisational and problem-solving abilities, capable of managing inspections, audits, and repairs efficiently.
• Motivated by purpose-driven work and committed to the charity's mission of providing safe and supportive housing.
• Proficient in Microsoft 365 and property management systems, with a full UK driving licence for site visits.

Expectations in the role

• Ensure properties meet statutory and regulatory compliance requirements.
• Lead the onboarding of new properties and tenants, providing guidance and support throughout the process.
• Conduct regular inspections, audits, and compliance checks, maintaining accurate records.
• Support tenancy management, addressing resident issues and assisting with income collection as required.
• Collaborate with contractors, landlords, and internal teams to maintain safe, well-managed housing.
• Contribute to continuous service improvement, supporting the charity's mission and values.

Interested? Want to find out more - reach to Bridgette from Moxie