GP Surgery Medical Secretary

NHS; Southampton; On-site; GBP 20,000 - 25,000; Part time

Job summary

A healthcare organization in Southampton is seeking a part-time Secretary to join the General Practice team. The ideal candidate will provide administrative support, manage patient communications, and ensure compliance with data protection standards. Excellent typing skills and experience in a medical environment are essential. The role is Monday-Friday from 9am to 2.30pm.

Qualifications

• Proven experience in a similar medical secretarial or administrative role.
• Excellent typing and IT skills including Microsoft Office and medical software.
• Strong communication and interpersonal skills.

Responsibilities

• Provide secretarial and administrative support to doctors, consultants, and clinical staff.
• Manage incoming calls, emails, and appointment bookings efficiently.
• Accurately type and format medical correspondence and patient notes.

Skills

Proven experience in a similar medical secretarial or administrative role

Excellent typing and IT skills

Strong communication and interpersonal skills

High level of accuracy and attention to detail

Knowledge of medical terminology

Tools

Microsoft Office

EMIS

SystmOne

Job description

We are seeking a friendly, organised, and reliable Secretary to join our busy General Practice team on a part-time basis of 27 hours.

We are looking for a working pattern Monday- Friday 9am-2.30pm

Main duties of the job

Key Responsibilities:

Provide secretarial and administrative support to doctors, consultants, and clinical staff.

Manage incoming calls, emails, and appointment bookings in a courteous and efficient manner.

Accurately type and format medical correspondence, reports, and patient notes (including audio typing).

Liaise with patients, hospitals, laboratories, and other healthcare providers.

Maintain confidential medical records and ensure data entry is accurate and up to date.

Process referrals, test results, prescriptions, and other medical documentation.

Ensure compliance with data protection (GDPR) and clinical confidentiality standards.

About us

We are a busy, friendly surgery based in Sholing and Bitterne.

Our Main branch is based in Sholing, with a sub branch in Bitterne.

Job responsibilities

Key Responsibilities:

Provide secretarial and administrative support to doctors, consultants, and clinical staff.

Manage incoming calls, emails, and appointment bookings in a courteous and efficient manner.

Accurately type and format medical correspondence, reports, and patient notes (including audio typing).

Liaise with patients, hospitals, laboratories, and other healthcare providers.

Maintain confidential medical records and ensure data entry is accurate and up to date.

Process referrals, test results, prescriptions, and other medical documentation.

Ensure compliance with data protection (GDPR) and clinical confidentiality standards.

• Requirements:

  • Proven experience in a similar medical secretarial or administrative role.

  • Excellent typing and IT skills (including Microsoft Office and medical software such as EMIS, SystmOne, or similar).

  • Strong communication and interpersonal skills.

  • High level of accuracy and attention to detail.

  • Ability to work independently and as part of a team in a fast-paced environment.

  • Knowledge of medical terminology is essential.

  • Understanding of patient confidentiality and data protection guidelines.

Person Specification

Qualifications

• Excellent interpersonal and communication skills
• High level of attention to detail and accuracy
• Ability to handle sensitive information confidentially
• Flexible and reliable team player
• Previous experience in a customer-facing or administrative role