General Manager

Marco's Franchising, LLC; Tees Valley; On-site; GBP 30,000 - 40,000; Full time

Job summary

A prominent pizza franchise in Tees Valley is seeking a General Manager. This role involves leading store operations, ensuring food safety, and achieving sales goals. Candidates should have at least one year of restaurant management experience and a passion for customer service. Join us to create great guest experiences and lead a successful team.

Qualifications

• 1 year of restaurant general management experience with demonstrable success.
• Valid driver's license.
• Must be able to stand for long periods of time (10 hours) on any given day.
• Need to be able to lift minimum 50 lbs.

Responsibilities

• Lead daily store operations including supervision of store team members.
• Effectively implements and maintains operational processes.
• Ensures food safety practices comply with regulations.
• Establishes and strives to meet store sales goals.
• Reviews store Profit & Loss Statements regularly.
• Maintains accurate data in corporate systems.
• Recruits and interviews applicants for the store.
• Trains and coaches store team members in procedures.
• Models Marco’s cultural beliefs for team members.

Skills

Leadership

Teamwork

Customer service

Problem-solving

Education

High School Diploma or equivalent

Job description

Marco's Pizza General Managersare responsible for supporting and sustaining our culture while driving business results. As a General Manager you have the opportunity to make a real impact on your store and your team. If you are passionate about people, pizza and thrive in a performance-driven culture, we want you on our team!

We’re looking for someone who:

• Is friendly and genuinely cares about the happiness of others
• Takes accountability for their actions and takes pride in their work
• Has a can-do attitude and asks “what else can I do?”
• Is a good teammate who provides—and values—honest feedback
• Has a passion for making great guest experiences

Sound like you? Check out the responsibilities and requirements below and then fill out an application!

Primary responsibilities of the General Manager position include:

• Lead daily store operations including supervision of store team members, taking, preparing and delivering guest orders, and cleaning and maintenance of store equipment and facilities.
• Effectively implements, maintains, and corrects (if necessary) processes and procedures to ensure operational excellence in Marco’s 10 Operating Systems.
• Ensures food safety practices that comply with federal, state, and local regulations.
• Establishes and strives to meet store weekly sales goals, service times, and guest experience goals.
• Reviews store Profit & Loss Statements regularly and uses the data to implement sustainable EBITDA growth measures.
• Maintains current and accurate data in all corporate systems to include Point of Sale, Inventory IQ, Marco’s University Online, and personnel data.
• Recruits and successfully interviews applicants to select only the best fit and qualified candidates.
• Trains and coaches store team members in all Marco’s procedures to ensure product quality and a 5-Star Guest experience every time.
• Lead and model Marco’s cultural beliefs creating employer of choice experiences to ensure team members feel valued, appreciated, and set up for success.

Job Requirements include:

• 1 year of restaurant general management experience with demonstrable success
• High School Diploma or equivalent
• Valid driver’s license
• Be at least 21 years of age
• Must be able to stand for long periods of time (10 hours) on any given day
• Need to be able to lift minimum 50 lbs.