Food and Beverage Assistant

Juice Hospitality Ltd; Bournemouth; On-site; GBP 26,000; Full time

Job summary

A luxury hotel and spa in Bournemouth is seeking a passionate Food and Beverage Assistant to join their team. Responsibilities include providing exceptional service, maintaining cleanliness, and collaborating with kitchen and bar teams. The ideal candidate will have a customer service orientation and a positive attitude. Competitive salary of £25,460 plus service charge offered. Training and career advancement opportunities are available.

Benefits

Annual salary of £25,460

Staff discounts on dining and accommodation

Uniform provided

Complimentary staff meals

Access to wellbeing programs

Qualifications

• Experience in a food and beverage or customer-facing role preferred.
• Strong communication and interpersonal skills.
• Ability to work calmly under pressure.

Responsibilities

• Welcome and serve guests with warmth and professionalism.
• Assist in the smooth operation of food and beverage service.
• Maintain high standards of cleanliness in all dining areas.

Skills

Customer service

Communication

Team player

Attention to detail

Job description

Overview

An award-winning 5-star luxury hotel and spa located in the heart of the New Forest, Hampshire. Renowned for exceptional dining experiences, they pride themselves on delivering outstanding service and unforgettable moments for guests. Join this passionate team and be part of a prestigious establishment that values excellence, creativity, and teamwork.

The Role

We are seeking an enthusiastic Food and Beverage Assistant to join our dynamic team. You will play a key role in delivering exceptional service across our dining outlets, including our fine dining restaurant, casual dining spaces, and private event areas. This is an exciting opportunity for someone with a passion for hospitality and a commitment to creating memorable guest experiences.

Key Responsibilities

• Welcome and serve guests with warmth, professionalism, and attention to detail.
• Assist in the smooth operation of food and beverage service, including taking orders, serving food and drinks, and ensuring guest satisfaction.
• Maintain high standards of cleanliness and presentation in all dining areas.
• Collaborate with the kitchen and bar teams to ensure seamless service.
• Handle guest inquiries and special requests with care and efficiency.
• Adhere to health, safety, and hygiene regulations at all times.

What We’re Looking For

• Previous experience in a food and beverage or customer-facing role is preferred but not essential – full training will be provided.
• A passion for delivering excellent customer service and a genuine interest in food and drink.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and remain calm under pressure.
• A team player with a positive, can-do attitude.
• Flexibility to work evenings, weekends, and bank holidays.

What We Offer

• Annual salary of £25,460 plus a share of service charge.
• Comprehensive training and opportunities for career progression within an iconic hotel group.
• Staff discounts on dining, spa treatments, and accommodation at our hotel and sister properties.
• Uniform provided and complimentary staff meals on duty.
• Access to employee wellbeing programs and benefits.
• A supportive and inclusive team environment.

How to Apply

If you’re passionate about hospitality and ready to join a world-class team, we’d love from you! Please send your CV quoting 39120

We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.