Fintech API Documentation Engineer

J.P. MORGAN; Greater London; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading financial services firm in Greater London is seeking a Technical Writer to create and develop technical documentation, particularly for developer-focused products. The ideal candidate will have a strong background in API documentation, collaborate effectively with engineering teams, and possess a customer advocacy mindset. This role offers an opportunity to innovate content strategies and contribute to a diverse and inclusive work environment.

Qualifications

• Experience creating technical documentation focused on developer products, particularly APIs.
• Proficiency with modern documentation tools and technologies.
• Ability to understand complex concepts and create clear documentation.
• Collaborate effectively with product and engineering teams.
• Strong customer-focused approach to documentation improvements.
• Self-directed with initiative in project development.
• Ability to adapt to fast-paced environments.

Responsibilities

• Develop comprehensive documentation including guides and tutorials.
• Collaborate with various teams to gather technical knowledge.
• Translate technical information into accessible content.
• Manage API design principles to publish documentation.
• Set documentation standards and quality control processes.
• Optimize documentation toolchains for efficiency.
• Collect user feedback to enhance documentation effectiveness.
• Drive content strategy innovation through research.

Skills

B2B Technical Writing

API Documentation

Markdown proficiency

OpenAPI/Swagger

Git version control

Collaboration with Engineering

Customer advocacy

Project initiative

Job description

A leading financial services firm in Greater London is seeking a Technical Writer to create and develop technical documentation, particularly for developer-focused products. The ideal candidate will have a strong background in API documentation, collaborate effectively with engineering teams, and possess a customer advocacy mindset. This role offers an opportunity to innovate content strategies and contribute to a diverse and inclusive work environment.