Export Coordinator

ZipRecruiter; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

An expanding logistics company in Birmingham is seeking an experienced Export Coordinator to manage international shipping operations. You will provide expert customer support, prepare export documentation, and coordinate logistics. The ideal candidate has strong attention to detail, excellent customer service skills, and is fully IT literate. Join a dynamic team with global reach.

Qualifications

• Strong attention to detail and accuracy.
• Excellent customer service skills with a professional manner.
• Ability to prioritise tasks and manage time effectively.

Responsibilities

• Provide expert support to customers with export-related queries.
• Prepare and verify essential export documentation.
• Coordinate logistics for all export shipments.

Skills

Attention to detail

Customer service skills

Organisational skills

Communication skills

Tools

Microsoft Office

Syspro

Salesforce CRM

Job description

Overview

Job Description

Export Coordinator – Birmingham
Full-time, Permanent
per annum
Monday to Friday, 8:30am - 4:30pm

Join a Growing Business with Global Reach! Bridge Recruitment is proud to be working with a well-established and expanding client in the Birmingham area. We're looking for an experienced Export Coordinator to join their dynamic team and play a key role in ensuring seamless international shipping operations.

This is a fantastic opportunity for someone with a strong background in export logistics who thrives in a fast-paced, customer-focused environment.

Key Responsibilities

• Provide expert support to customers with export-related queries
• Prepare and verify essential export documentation (e.g. commercial invoices, packing lists, customs declarations)
• Apply for required export documents including Bills of Lading, Health Certificates, and Certificates of Origin
• Coordinate logistics for all export shipments - arrange transport and ensure timely delivery to global clients
• Obtain competitive quotes and manage bookings for Air, Sea, and Road freight through couriers and freight forwarders
• Manage and respond to incoming emails and phone calls efficiently and professionally
• Uphold the companys Core Values, Code of Ethics, and contribute to CSR goals

What We're Looking For

• Strong attention to detail and high levels of accuracy
• Excellent customer service skills with a professional, approachable manner
• Well-organised with the ability to prioritise tasks and manage time effectively
• Confident communicator who can handle pressure and resolve issues diplomatically
• Trustworthy and capable of handling sensitive information with discretion
• Analytical thinker with the ability to offer thoughtful suggestions and feedback
• Fully IT literate - confident using Microsoft Office, Syspro, and Salesforce CRM

Apply now and be part of a company with a truly international impact