Designer

Metro Bank Plc; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading banking institution in London seeks a Designer to enhance their brand through creative communications. In this role, you will design marketing assets for campaigns, focusing on both digital and print media. We're looking for someone with at least five years of design experience, particularly in B2B and B2C settings. Proficiency in Adobe Creative Suite is essential, and a degree in a relevant field is preferred. Enjoy competitive pay, a bonus, and a flexible working culture.

Benefits

Generous holiday allowance

Attractive pension scheme

Healthcare

Life assurance

Colleague discounts

Discretionary annual bonus

Qualifications

• Minimum of five years of professional design experience.
• Experience developing a brand's visual identity.
• Ability to meet tight deadlines and manage workload.

Responsibilities

• Design communications for key stakeholders, including campaigns and digital assets.
• Organize workload and communicate timelines for various briefs.
• Support continuous improvement within the design team.

Skills

Digital design

Print design

Adobe Creative Suite

Brand advocacy

Attention to detail

Education

Degree in Art, Graphic Design or Graphic Communications

Tools

InDesign

Photoshop

Illustrator

After Effects

Job description

At Metro Bank, we believe the best banking experience starts with people who genuinely care. We’re not just delivering banking services - we’re building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long‑standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.

What you will do:

As a Designer you will be pivotal to the growth of the Bank and achieving our business and brand marketing goals. You will be a guardian of our brand on marketing assets and responsible for implementing our new brand visual identity and developing assets for business initiatives to drive brand awareness, consideration and demand for our retail and business segments.

• You will be responsible for designing the communications for our most important stakeholder - our customers. This could include bringing campaigns to life, designing store screens, socials, emails and more.
• We put our customers at the heart of everything we do so this role holds great responsibility. You will need to bring to life our unique brand personality and service focus in a way which resonates.
• You’ll be expected to organise your own workload and communicate achievable timelines for the wide range of briefs that come your way, with guidance from the Lead Designer.
• You will support the team with any improvement identified and openly share any ideas you have to help us with continuous improvement.

And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.

What you will need:

• You need to have at least five years of professional digital and print design under your belt, for both B2B & B2C either client or agency‑side. If you gained your experience while working for a well‑known retailer, lifestyle brand, or even another bank, that’s a real plus.
• Be able to evidence experience in being a design advocate and demonstrate how you have found ways to continually strengthen brands by creating high‑quality campaign assets.
• You will have experience in directing and developing a brand’s visual tone, with proven results.
• We need an expert in the Adobe Creative Suite (InDesign, Photoshop, Illustrator and After Effects), who also knows their way around Mac OSX. HTML/Figma and video editing skills would be great too, but these aren’t essential – just a willingness to learn.
• You will likely have a degree in Art, Graphic Design or Graphic Communications or equivalent experience.
• Eagle‑eyed attention to detail and the ability to stay organised and meet tight deadlines.
• Creating initial designs through to completed assets in both print and digital formats.
• Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders.

Our promise to you…

• We will make sure that you are well‑rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts!
• We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!

Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates.. Good luck!