Dental Receptionist

Clyde Munro Dental Group; Balerno; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading dental practice in Balerno is seeking a full-time Dental Receptionist to provide excellent patient care and manage reception duties. Candidates should have customer service experience and a proactive attitude. The role offers competitive pay and various employee benefits, including career progression opportunities and health initiatives.

Benefits

Competitive pay scale

Career progression opportunities

Company paid GDC fee

Professional Development

Cycle to work scheme

Birthday day off

Qualifications

• Experience in a general practice environment is desirable.
• Proven track record in a customer/patient focused reception environment.
• Ability to work independently and as part of a team.

Responsibilities

• Provide professional reception service to patients.
• Ensure compliance with health and safety guidance.
• Manage the appointment book for all clinicians.

Skills

Customer service skills

Communication skills

Organizational skills

Job description

Overview

Join our Team! We are excited to be recruiting a full-time Dental Receptionist to join our team at Artis Dental & Implant Studio. The working hours for this role are 37.75 per week, involving a shorter day on Fridays (8:45 - 16:00).

At Artis Dental & Implant Studio, we’re proud to offer a wide range of dental treatments, ensuring each patient gets exactly the treatment they need for a healthy and happy smile. Our highly skilled team take great pride in offering world-class dental care every step of the way, from consultation through to treatment and aftercare. Our expertise means that we can help you develop and maintain exactly the smile you’ve always wanted.

Our team are friendly and welcoming, and we work hard to build lasting relationships with our patients to ensure that every visit to the dentist is a positive one. All of our dental professionals are highly skilled and look forward to treating you and your family for many years to come.

Your Role

You will be responsible for providing a professional reception service and ensuring excellent patient care in line with our practice values. In addition, you will play an important role in ensuring compliance with all health and safety guidance.

• Creating a welcoming environment for patients that sets them at ease from the outset
• Maximising the use of the internal system (Software of Excellence) to ensure accurate patient records are maintained
• Answering the telephone, making appointments and collecting patient charges
• Maintaining practice reception cleanliness standards to ensure the patient has confidence in the quality of the care they will receive
• Managing the appointment book for all clinicians to ensure surgery utilisation and clinician productivity while meeting patient appointment needs

About You

• Relevant experience gained in a general practice environment is desirable
• Proven track record in a customer/patient focused reception environment is required
• Willing to demonstrate the highest levels of patient care
• The ability to work on own initiative as well as part of a team
• Enthusiastic, with an appetite to learn and develop new skills

Benefits

We know that in order to attract and retain the best talent, we must always look at ways in which we can keep our colleagues smiling. Here are some of our benefits and perks –

• Competitive pay scale
• Career progression opportunities within the group
• Recommend a friend bonus
• Company paid GDC fee
• Professional Development – access to online training and educational assistance
• Wellbeing initiatives
• Cycle to work scheme
• Employee Assistance Programme
• Enhanced family friendly policies
• ‘You Days’ - a day off for moving house or getting married
• Birthday day off
• Service holidays
• Optical care
• Discounted dental treatments

Artis Dental & Implant Studio – Part of Clyde Munro Group

Here at Clyde Munro, we celebrate the individuality and personality of each practice while providing the benefits, perks, support, and structure of working within a wider group. Although each practice has its own unique culture and working environment, we all work together towards the same goal – providing the best patient care.

We have ambitious plans for growth – not only for our business, but also for the people within the Clyde Munro family. We are extremely passionate about developing our staff and pride ourselves on our commitment to support career progression within the group.