Customer Service Field Agent (Driving) - West Drayton

Randstad Delivery; City Of London; Remote; GBP 40,000 - 60,000; Full time

Job summary

A government statistics agency is looking for a Customer Service Field Agent in West Drayton. You'll drive to specific locations to support ONS survey participants, encouraging completion and providing guidance. The role offers flexible hours with pay of £14.35 per hour plus allowances. Candidates must have a driving license, one year of UK experience, and good communication skills.

Benefits

Fuel Allowance: £0.45 per mile

Meal Allowance: £7.50 for 5 hours worked, £15 for 10 hours worked

Flexible Hours: 20-30 hours per week

Qualifications

• 1 year UK experience in any role.
• Full UK driving license and your own car (business car insurance required).
• DBS check or proof of one completed in the past 3 months.

Responsibilities

• Support participants in the ONS survey by visiting residents.
• Encourage survey completion while providing guidance and support.

Skills

Strong communication skills

Ability to work independently

Basic tech skills

Good knowledge of Microsoft Excel

Good knowledge of Google Sheets

Job description

Overview

Accelerate Your Ambition: Exciting Field Agent Roles Available Now

As a Customer Service Field Agent Driving, you'll support participants in the ONS survey by visiting specific residents within a 40-mile radius using your own car (fuel costs covered). Your mission: encourage survey completion, providing guidance and support as needed, helping to shape UK policies and improve communities.

Company: Office for National Statistics

Location: West Drayton

What You'll Love

• Pay: £14.35 per hour
• Fuel Allowance: £0.45 per mile
• Meal Allowance: £7.50 for 5 hours worked, £15 for 10 hours worked
• Flexible Hours: 20-30 hours per week, Monday-Friday (9 AM-8 PM), occasional Saturdays
• Contract: 3 Months (Might be Extended)

What You'll Need

• Must have 1 year UK experience in any role
• Full UK driving license and your own car (business car insurance required)
• Strong communication skills and ability to work independently
• Basic tech skills with a laptop and smartphone
• Good knowledge of Microsoft Excel and Google Sheets
• DBS check or proof of one completed in the past 3 months

To Apply

Please apply to this advert or call (phone number removed) and ask for Akhil or email

Randstad Business Support is acting as an Employment Business in relation to this vacancy