Customer Service Coordinator

Gi Group; Gloucester; On-site; GBP 10,000 - 40,000; Full time

Job summary

A recruitment agency is seeking a Customer Service Coordinator for the BS34 area. This role offers £12.35 per hour, with full-time working hours, and is an excellent opportunity for individuals with prior customer service experience. Responsibilities include processing orders, handling email queries, and liaising with customers. Immediate availability is required.

Qualifications

• Previous experience in a similar customer service or order processing role is preferred.
• Strong communication skills, particularly via email.
• Good attention to detail and organisational skills.
• Ability to start immediately.

Responsibilities

• Processing customer orders accurately and efficiently.
• Handling email queries and providing timely responses.
• Liaising with customers via outbound emails.
• Ensuring excellent customer service throughout the order process.

Skills

Customer service experience

Strong communication skills

Attention to detail

Organisational skills

Job description

Overview

Customer Service Coordinator - BS34 Area
£12.35 per hour | Temp to Perm | Immediate Start

We are currently seeking a Customer Service Coordinator to join our team in the BS34 area. This is a fantastic opportunity for someone with previous experience in customer service or order processing to step into a dynamic and supportive environment.

Working Hours

Monday to Thursday: 8:30am - 5:00pm
Friday: 8:30am - 3:00pm

Key Responsibilities

• Processing customer orders accurately and efficiently
• Handling email queries and providing timely responses
• Liaising with customers via outbound emails
• Ensuring excellent customer service throughout the order process

Requirements

• Previous experience in a similar customer service or order processing role is preferred
• Strong communication skills, particularly via email
• Good attention to detail and organisational skills
• Ability to start immediately

If you're ready to take the next step in your customer service career, apply today to start ASAP.

Should you require any support or assistance, please contact your local Gi Group office.

Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website

Job Information

• Job Title: Customer Service Coordinator
• Company: Gi Group
• Location: BS34 Area
• Posted: Sep 9th 2025
• Closes: Oct 10th 2025
• Sector: Customer Services
• Contract: Temporary
• Hours: Full Time