CRM Project Manager

Premier IT; Greater London; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A growing Marketing-Tech business in Central London seeks a CRM Project Manager to enhance customer engagement through their CRM platform. The role involves leading the delivery of projects from discovery to launch, engaging with various stakeholders, and ensuring alignment with business and GDPR requirements. Candidates should have solid experience in CRM platforms like Salesforce and Agile methodologies. The position offers a salary range of £40,000 to £50,000 alongside benefits like bonuses, pension, and private medical insurance.

Benefits

Bonus

Pension

25 Days Holiday

Private Medical

Qualifications

• Experience in leading CRM projects from discovery to implementation.
• Confident in Agile environments.
• Ability to translate business requirements into functional specifications.

Responsibilities

• Lead end-to-end delivery of CRM projects.
• Work closely with stakeholders throughout the project lifecycle.
• Ensure CRM solutions align with business strategy and compliance.

Skills

CRM platforms experience (Salesforce, Braze, HubSpot)

Agile methodologies

Stakeholder engagement

Resource allocation

Tools

Jira

Asana

Job description

CRM Project Manager – Central London – Once a week in the office – £40,000‑£50,000

I'm currently working with a growing Marketing-Tech business in London who are looking for a CRM Project Manager to join their growing team.

They partner with various businesses across multiple industries and provide services in developing strategies, marketing automation, brand awareness, performance & creative design. On the tech side, they are also embracing AI and have built new AI workflows utilising Open AI, Anthropic & Google Gemini which is shaping the vision for the business as they continue to grow.

They are looking for an experienced PM who can elevate customer engagement across their business via their CRM platform.

Role Responsibilities

• Lead end-to-end delivery of CRM projects, from discovery and requirements gathering through to implementation and launch.
• Experience with CRM platforms such as Salesforce, Braze, HubSpot.
• Work closely with key stakeholders to ensure full engagement throughout the project lifecycle.
• Confident in an Agile environment and tools such as Jira & Asana.
• Translate business requirements into clear functional and technical specifications.
• Work with cross-functional teams including development, product & customer success teams.
• Successfully allocate resources across the team to ensure project delivery.
• Take results from CRM projects to improve processes and strategies across the business.
• Ensure CRM solutions align with business strategy, compliance, data governance, and GDPR requirements.

Benefits

• Bonus
• Pension
• 25 Days Holiday
• Private Medical

If this sounds of interest, please apply and I can give you a call.

Tim Stock
(phone number removed) | (phone number removed)
(url removed)