Community Support Worker

NHS; Spennymoor; On-site; GBP 24,000 - 27,000; Part time

Job summary

A regional healthcare provider in Spennymoor is seeking a Community Support Worker to deliver high-quality patient-focused care for individuals with complex mental health disorders. This part-time permanent role requires a Diploma in Health and Social Care Level 2 and prior experience in a care environment. The position offers a supportive multi-disciplinary team environment aiming to promote recovery and wellbeing.

Qualifications

• Must have completed the Diploma in Health and Social Care Level 2 or equivalent.
• Candidates must also have Literacy and Numeracy level 2 or equivalent.

Responsibilities

• Assist with the implementation of intervention plans.
• Provide support to patients in various community settings.
• Promote health education to patients and their carers.

Skills

Effective verbal and written communication skills

Competency in record keeping

Time management and ability to prioritise effectively

Education

Diploma in Health and Social Care level 2 or equivalent

Care Certificate

Key skills in Literacy and Numeracy level 2

Job description

Overview

This post is only open to current employees of TEWV. Any applications received from non-TEWV employees will not be considered.

An exciting opportunity has arisen for the post of a Community Support Worker in Sedgefield North Community Treatment and Intervention Team based at Enterprise House, Spennymoor. The service is open 09:00 - 17:00 hrs, Monday to Friday.

The post holder will work as part of the multi-disciplinary team delivering high quality patient focused care in a community setting. The role will involve improving the lives of people with complex mental health disorders by supporting a team of professionals in the treatment, intervention and management of their identified mental health needs through the delivery of excellent services to promote recovery and wellbeing.

Responsibilities

• Be compassionate in meeting the needs of patients and their carers.
• Maintain safety, privacy and dignity of all patients in the delivery of patient-centred care, recognising and respecting differences including spiritual and cultural beliefs.
• Recognise signs of patient harm, abuse or neglect and follow correct safeguarding policies.
• Undertake delegated activities within level of own competency, with due regard to risk assessment, to assist with the implementation of intervention plans as part of the multidisciplinary team.
• Complete patient assessment tools and accurately summarise within patient care records as directed.
• Identify changes in patients’ presentation and act, report and record appropriately.
• Accompany and provide support to patients in a variety of community settings, as delegated and dependent on current risk assessment.
• Assist in the provision of health education and advice on health promotion to patients and their carers.
• Where appropriate and with authorisation, act as an advocate for patients/carers and promote a positive image of people with mental ill health.

About us

This is an opportunity to become a member of a well established supportive and enthusiastic multi-disciplinary team. The aim is to aid individuals to achieve the highest level of independence and recovery possible, reflective of their situation, and bring about change that is positive and improves a person’s quality of life. We aim to support recovery, health, well-being and social participation. In order to do so we will support you in training and development. You will be offered regular supervision and participate in team developments. We utilise Huddles, cells, Daily Decision Meetings and complex case discussion all with the aim of promoting recovery and delivering excellent quality care in addition to supporting the team in MDT decision making. We are a team that is compassionate, inclusive, and committed to working together to provide excellent care to support our community.

Details

Date posted: 26 September 2025

Pay scheme: Agenda for change

Band: Band 3

Salary: £24,937 to £26,598 a year pro rata, per annum

Contract: Permanent

Working pattern: Part-time

Reference number: 346-DDA-082-25-C

Job location: Enterprise House, Green Lane Industrial Estate, Meadowfield Avenue, Spennymoor, DL16 6JF

Job responsibilities

This post is not open to trainees. The successful candidate must have completed the Diploma in Health and Social Care Level 2 or equivalent. Candidates must also have Literacy and Numeracy level 2 or equivalent and must complete the Trust Healthcare Assistant competencies within their probationary period (first 6 months in role).

Please refer to the job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

Due to the nature of the role it is essential that applicants are able to travel independently across the locality and have access to a suitable vehicle for business purposes. If necessary, adjustments can be considered in accordance with the Equality Act 2010.

Qualifications and experience

Essential

• Diploma in Health and Social Care level 2 or equivalent
• Care Certificate
• Key skills in Literacy and Numeracy level 2
• Successful completion of Trust’s full HCA Framework within 6-month probationary period

Experience

• Previous experience as a Band 2/3 HCA or equivalent in a care environment

Desirable

• Previous experience of working with people with mental/social health needs or learning disabilities

Skills

• Effective verbal and written communication skills
• Competency in record keeping
• Time management and ability to prioritise effectively

Desirable

• Competency in venepuncture
• Competency in ECGs

Disclosures

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Certificate of Sponsorship: Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website. From 6 April 2017, skilled worker applicants for entry clearance into the UK have had to present a criminal record certificate from each country they have resided in for 12 months or more in the past 10 years; adult dependants (over 18 years old) are also subject to this requirement.

Guidance can be found here: Criminal records checks for overseas applicants.

Employer details

Tees Esk and Wear Valleys NHS Foundation Trust

Enterprise House, Green Lane Industrial Estate, Meadowfield Avenue, Spennymoor, DL16 6JF

Website: https://www.tewv.nhs.uk/