Clinic Co-Ordinator

University Hospital of North Midlands NHS Trust; Stafford; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading healthcare provider in Stafford is seeking a Clinic Co-Ordinator to manage clinic alterations and patient bookings. Responsibilities include updating booking rules and ensuring all follow-up slots are filled. The ideal candidate should have at least 5 GCSEs including maths and English, along with relevant NHS experience. This role offers opportunities for professional development and contributions to patient care.

Qualifications

• 5 or more GCSE's or equivalent including maths and English.
• NVQ Business studies or equivalent required.
• Experience in hospital settings is necessary.

Responsibilities

• Complete Clinic Alteration forms as requested.
• Cancel and suspend clinics and manage patient rebooking.
• Update divisions on patient bookings regarding breach dates.

Skills

Data entry

Communication skills

Administrative support

Education

5 or more GCSE's including maths and English

NVQ Business studies or Equivalent

Previous NHS experience

Job description

Go back University Hospital of North Midlands NHS Trust

Clinic Co-Ordinator

The closing date is 05 October 2025

University Hospitals of North Midlands is currently unable to provide sponsorship this role. This is in accordance with UKVI guidelines and legislation, as these roles do not meet the skill nor salary threshold for sponsorship. If you hold a graduate visa, you are welcome to apply for this role however it is important to note that UHNM will be unable to offer sponsorship at the end of your graduate visa, you must also have at least six months until your graduate visa expires at the start of your employment for training and operational reasons.

Main duties of the job

• Completing Clinic Alteration forms( CAFS) as requested by the secretaries and divisions
• Cancelling and suspending clinics and passing the details to the admin Supports so patients can either be rebooked or added to partial book waiting lists
• Keeping the division's updated on patients that are being booked near to the 52 week breach date target
• Working with admin supports so all news and follow up slots are filled as any slots unutilised is lost revenue to the Trust
• Keeping booking rules up to date

About us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Job responsibilities

• Completing Clinic Alteration forms( CAFS) as requested by the secretaries and divisions
• Cancelling and suspending clinics and passing the details to the admin Supports so patients can either be rebooked or added to partial book waiting lists
• Keeping the division's updated on patients that are being booked near to the 52 week breach date target
• Working with admin supports so all news and follow up slots are filled as any slots unutilised is lost revenue to the Trust
• Keeping booking rules up to date

Person Specification

Education

• Must have 5 or more GCSE's or equivalent to include maths and English
• NVQ Business studies or Equivalent
• Must have previous NHS experience in a hospital environment
• Previous experience in entering data and operating systems and procedures

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

University Hospital of North Midlands NHS Trust