Business Support Officer

Olive Base Ltd; London Borough of Hackney; On-site; GBP 33,000 - 43,000; Full time

Job summary

A restaurant franchise operator in London seeks a Business Operations Coordinator to oversee daily operations and HR processes. The ideal candidate will hold a bachelor’s degree and possess strong organisational and problem-solving skills. This full-time position offers a competitive salary between £33,000 and £43,000, plus a performance-based bonus and professional development opportunities.

Benefits

Competitive salary

Company pension

Ongoing professional development

Qualifications

• Bachelor’s degree or equivalent in business, management, or related field.
• Previous experience in business administration, HR, or operational support.
• Strong organisational and problem-solving skills.

Responsibilities

• Oversee day-to-day business operations to support the restaurant and franchise.
• Coordinate HR-related processes including staff scheduling and onboarding.
• Prepare reports on sales, expenses, staffing, and performance.

Skills

Organisational skills

Problem-solving skills

Communication skills

Education

Bachelor’s degree in business or management

Tools

MS Office

Digital record-keeping systems

Job description

📍 Location: London. 🏢 Company: Olive Base Ltd. 🕒 Job Type: Full‑Time, In Person. 💷 Salary: £33,000 – £43,000 per year + Performance Bonus. 🗓 Expected Start Date: 14/11/2025.

Olive Base (in partnership with Fireaway) is a Pizzeria, delivering authentic Italian‑style pizzas with a modern twist. We are committed to providing high‑quality food, exceptional customer service, and a welcoming environment for both customers and staff. With a focus on efficiency, teamwork, and continuous improvement, we strive to create a dynamic workplace where employees can grow and thrive.

Key Responsibilities

• Oversee day‑to‑day business and administrative operations to support the restaurant and franchise.
• Coordinate HR‑related processes including staff scheduling, records management, and onboarding.
• Support compliance with UK employment law, franchise policies, and health & safety standards.
• Manage supplier documentation, purchase orders, and support stock control processes.
• Prepare reports on sales, expenses, staffing, and performance for management review.
• Assist the director with operational improvements, project coordination, and business development.
• Act as a point of contact between management, staff, and franchise partners.
• Ensure all compliance and company records are maintained accurately and securely.

Requirements

• Bachelor’s degree (or equivalent in business, management, or related field).
• Previous experience in business administration, HR, or operational support (franchise/retail experience preferred).
• Strong organisational and problem‑solving skills.
• Knowledge of HR processes, compliance, and business reporting.
• Excellent communication skills and ability to manage sensitive information.
• Proficiency in MS Office and digital record‑keeping systems.

What We Offer

• Competitive salary (£33,000 – £43,000) + performance‑based bonus.
• Company pension.
• Ongoing professional development and internal promotion opportunities.

If you’re driven, creative, and ready to bring energy to a dynamic team, we want to hear from you! Apply now and take your career to the next level with Olive Base Ltd.

Experience: Not required
Languages: English – Advanced
Employment: Full‑time
Salary: £33,000 – £43,000 yearly

About Olive Base Ltd: Olive Base Ltd is a franchise operator of Fireaway Pizza, delivering authentic Italian‑style pizzas with a modern twist. We are committed to providing high‑quality food, exceptional customer service, and a welcoming environment.