Bar Team Leader

Shepherd Neame; Guildford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A historical brewing company is seeking a Bar Team Leader to join their team in Guildford. Candidates should have a passion for hospitality and customer service, with the ability to lead and support a team in delivering exceptional service. No previous experience is necessary as the company provides training. This role offers competitive pay, tips, and various employee perks, as well as opportunities for growth within the organization.

Benefits

Competitive hourly pay rate

Share of tips

Early wage withdrawal scheme

Discounts on food and drink

Pension plan

Flexible working hours

Development opportunities

Qualifications

• Experience leading a team in a fast-paced environment.
• Enthusiasm and energy to engage with customers.
• Willingness to learn and adapt to new skills.

Responsibilities

• Support the management team and undertake duty manager shifts.
• Lead and develop the team to deliver excellent service.
• Act as an ambassador for the brand.

Skills

Team leadership

Customer service

Flexibility

Job description

Shepherd Neame is on the lookout for a Bar Team Leader with bundles of energy and enthusiasm to join us, so if you have experience of leading a team in a fast paced customer focused environment and you are looking to carve out your career in the hospitality industry; this may be just the job for you.

Boasting an enviable location on the banks of the River Wey in Guildford, Surrey, the Britannia is an award winning Shepherd Neame pub that serves up fine food, drink and family-friendly hospitality at the heart of town. It’s both a popular spot for locals and a great base for visitors - with the town’s top attractions and historic cobbled High Street just a stone’s throw away.

At Shepherd Neame we know that first impressions count, so as an ambassador for our brand, this role will see you supporting the management team, undertaking duty manager shifts and responsibilities and you will lead and develop our team to deliver an excellent level of service to our customers at every opportunity.

If you haven’t got any previous hospitality experience please do not worry, so long as that you possess some of the qualities outlined below, we can train you and teach you everything else that you will need to know.

WHAT’S IN IT FOR YOU?

• Competitive hourly pay rate
• A share of tips in addition to your hourly pay
• Early wage withdrawal scheme
• 25% discount on food and drink at Shepherd Neame Managed Houses
• 25% discount on overnight Managed House Hotel bookings
• Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
• Sheps Hut discounts and special offers hub on 100's of high street shops and services
• Access to a Workplace Mental Health Platform
• Company pension plan
• The opportunity to develop & move within our pubs, the Brewery & Support Office
• Flexible working hours

Shepherd Neame may be Britain’s oldest brewer but our approach is anything but old-fashioned. We are an authentic, independent business, yet flexible and agile, and that has enabled us to survive and thrive based on the following Sheps Skills:

• Working Together
• Pride and Passion
• Authenticity
• Sheps Spirit

WHO ARE WE?

Britain’s oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.

Diversity, equality, and inclusion matter to Shepherd Neame. If you think you would be suited this role we would welcome your application regardless of age, disability status, ethnicity, gender, religion or sexual orientation. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.